FAQs
 Fleet Information

Fleet Information

Can I book a specific car model?

Generally, although we can indicate the make and model that you are likely receive, we cannot guarantee a car due to the high demand of our customers.

However, in a number of our larger rental stations in the UK, and for specific models it is possible to guarantee the exact car you would like to drive.Click here to find out how you can guarantee your car model on UK rentals


Does Avis offer luxury car rental?

Yes, luxury car rental (Avis Prestige) cars are available our major rental stations. Click here to find out if your nearest Avis rental station offers luxury car rental.


Are Avis vehicles supplied with a full tank of fuel?

Yes, all our rental vehicles are supplied with a full tank of fuel.When it comes to refuelling your Avis vehicle, we offer a number of fuel options designed to suit your requirements.Click here to find out more about our fuel options


Is it possible to buy Avis cars second hand?

Yes, it is possible to buy Avis cars second hand. Click here for more information on Avis ex-rental cars for sale.


How many passengers are allowed to travel in the vehicle?

The maximum number of passengers allowed to travel within each vehicle is indicated in the vehicle details on the website.In the interest of safety this number must not be exceeded, otherwise yourinsurance will be invalidated.


How old will my car be?

Our cars usually stay in the fleet for less than 6 months. Our utility vans usually stay in the fleet for about 9-12 months. All of our vehicles are exchanged after a maximum running period of 12 months.


What does 'Vehicle Registration Fee' mean?

In most countries, a 'registration fee' or 'vehicle registration fee' is levied. This fee is revealed separately and covers costs related to vehicle registration, motorway tolls (Vignette), etc. Depending on the country, the fee is levied per rental day or as a fixed amount per rental. This fee is normally included in the quote.