Comments on: A day in the life of a trainer at Reservations… http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/ Information about renting a car with Avis in the UK and abroad. Money saving tips and offers.. Thu, 11 Apr 2013 15:10:21 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4309 Rob White- Marketing, Avis UK Mon, 21 Sep 2009 09:21:19 +0000 http://wetryharder.co.uk/?p=639#comment-4309 Hi S Jackson, we have your email and Vicki sent into our Customer Support team. I'll also send through your most recent comments for investigation as well. Rob Hi S Jackson, we have your email and Vicki sent into our Customer Support team. I’ll also send through your most recent comments for investigation as well.

Rob

]]> By: s jackson http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4308 s jackson Sat, 19 Sep 2009 09:13:26 +0000 http://wetryharder.co.uk/?p=639#comment-4308 Now I see that you have added a refuelling charge as well! Since the tank was filled up and then driven about a mile I fail to see how you can charge £40.25 for 'refuelling'. Now I see that you have added a refuelling charge as well! Since the tank was filled up and then driven about a mile I fail to see how you can charge £40.25 for ‘refuelling’.

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4307 Rob White- Marketing, Avis UK Fri, 18 Sep 2009 16:30:32 +0000 http://wetryharder.co.uk/?p=639#comment-4307 Hi Eileen, I just found out from my colleague that you had already emailed your info in and this is being looked at. So no need to re-send anything! Rob Hi Eileen, I just found out from my colleague that you had already emailed your info in and this is being looked at. So no need to re-send anything!

Rob

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4306 Rob White- Marketing, Avis UK Thu, 17 Sep 2009 19:05:49 +0000 http://wetryharder.co.uk/?p=639#comment-4306 Hi Eileen, happy to follow this up for you! If you could send me your rental agreement to comments@avis.co.uk and I can see if we can find out what has happened with this. And I am sorry for the delay to date, 6 months is inexcusable. Rob Hi Eileen, happy to follow this up for you! If you could send me your rental agreement to comments@avis.co.uk and I can see if we can find out what has happened with this. And I am sorry for the delay to date, 6 months is inexcusable.

Rob

]]> By: Eileen McGeechan http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4305 Eileen McGeechan Tue, 15 Sep 2009 16:40:24 +0000 http://wetryharder.co.uk/?p=639#comment-4305 This is by way of an experiment. I have been trying for nearly 6 months for someone to talk to me from Customer Services. If I record here that I have emailed your organisation today then I can let other bloggers know when/if I receive a reply. This is by way of an experiment.

I have been trying for nearly 6 months for someone to talk to me from Customer Services. If I record here that I have emailed your organisation today then I can let other bloggers know when/if I receive a reply.

]]> By: Vicki Wilson - Marketing, Avis UK http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4304 Vicki Wilson - Marketing, Avis UK Fri, 11 Sep 2009 14:48:01 +0000 http://wetryharder.co.uk/?p=639#comment-4304 Dear S. Jackson, If you send the details of your rental to comments@avis.co.uk (including your rental agreement number) I will follow this up with our customer service team. Also if you have any other questions please let me know. Vicki Dear S. Jackson,

If you send the details of your rental to comments@avis.co.uk (including your rental agreement number) I will follow this up with our customer service team.

Also if you have any other questions please let me know.

Vicki

]]> By: s jackson http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4303 s jackson Thu, 10 Sep 2009 16:27:50 +0000 http://wetryharder.co.uk/?p=639#comment-4303 This is all a load of rubbish. As long as your company is foisting off on customers cars with tyres that fail within hours and then saying that the customer has to pay! I suppose we have to be thankful that we survived - mostly helped by the fact that the motorway was unusually quiet, but how dare you! No longer a customer. This is all a load of rubbish. As long as your company is foisting off on customers cars with tyres that fail within hours and then saying that the customer has to pay! I suppose we have to be thankful that we survived – mostly helped by the fact that the motorway was unusually quiet, but how dare you!

No longer a customer.

]]> By: Chris Cox - Reservations, Avis UK http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4302 Chris Cox - Reservations, Avis UK Thu, 10 Sep 2009 12:45:12 +0000 http://wetryharder.co.uk/?p=639#comment-4302 Hi Robert, Many thanks and you're right, it's a great location to work although when you can see all the boats going past and you’re stuck in the office…well it’s not always fun! Kind regards Chris Hi Robert,

Many thanks and you’re right, it’s a great location to work although when you can see all the boats going past and you’re stuck in the office…well it’s not always fun!

Kind regards
Chris

]]> By: Vicki Wilson - Marketing, Avis UK http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4301 Vicki Wilson - Marketing, Avis UK Mon, 07 Sep 2009 16:09:53 +0000 http://wetryharder.co.uk/?p=639#comment-4301 Hi Adam, I am sorry to read about your frustrations. If you send the details of your rental to comments@avis.co.uk (including your rental agreement number) I will follow this up with our customer service team. Vicki Hi Adam,

I am sorry to read about your frustrations.

If you send the details of your rental to comments@avis.co.uk (including your rental agreement number) I will follow this up with our customer service team.

Vicki

]]> By: Robert http://www.avis.co.uk/blog/a-day-in-the-life-of-a-trainer-at-reservations/#comment-4300 Robert Mon, 07 Sep 2009 12:30:14 +0000 http://wetryharder.co.uk/?p=639#comment-4300 Interesting, thanks for that Chris! Sounds like location wise at least you are a very lucky to work where you do! Regards, Robert Interesting, thanks for that Chris!

Sounds like location wise at least you are a very lucky to work where you do!

Regards,

Robert

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