We are aware that a lot of our customers start their journey with a flight and some of them may be affected by the upcoming BA cabin crew strike. If, due to this strike you need to modify your travel arrangements, here is some information on how to make changes to your car rental booking with Avis.

Note from Avis BA Partnerships Team:

The forthcoming British Airways cabin crew strike, starting tomorrow and taking place on 20, 21, 22 March and 27, 28 , 29, 30 March, may be affecting your car rental requirements. We’d like to take this opportunity to outline your options if you have a car reserved with us over this period.

If you have a pay-later reservation and need to cancel or amend it, please call the BA Partnership Dedicated line at our Call Centre on 0844 581 0124 and one of our agents will make the necessary arrangements for you. The sooner you can cancel or amend your booking the easier will be to find a suitable alternative to your original reservation.

If you have pre-paid for your rental and need to amend or cancel, again please contact our dedicated line at the Call Centre on 0844 581 0124. If you need to request a refund, please send the request along with your Avis reservation number to:

Avis Rent a Car Ltd
Customer Services
Avis House
Park Road
Bracknell
Berkshire
RG12 2EW
United Kingdom

If you booked your Avis car directly with British Airways either at ba.com or with a BA Call Centre, please contact their Customer Services Duty Office to make any amendments or cancellations:

Telephone: +44 208 707 4461
Email address: duty.office@holidays.britishairways.com

Please contact us as soon as possible with your revised requirements. Thank you for your patience and understanding during these exceptional circumstances.