Comments on: Confusion over hand luggage size allowed http://www.avis.co.uk/blog/confusion-over-hang-luggage-size-allowed/ Information about renting a car with Avis in the UK and abroad. Money saving tips and offers.. Fri, 03 Feb 2012 16:56:48 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Luggage Scale http://www.avis.co.uk/blog/confusion-over-hang-luggage-size-allowed/#comment-3914 Luggage Scale Fri, 12 Feb 2010 11:32:33 +0000 http://wetryharder.co.uk/?p=469#comment-3914 The airline are consistantly moving the goal posts as reagrds cabin and hold baggage. Either way they're making it hard for everyone to keep track of the carriers rules - which normally means a fine of some sort to the passenger. The airline are consistantly moving the goal posts as reagrds cabin and hold baggage. Either way they’re making it hard for everyone to keep track of the carriers rules – which normally means a fine of some sort to the passenger.

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/confusion-over-hang-luggage-size-allowed/#comment-3913 Rob White- Marketing, Avis UK Fri, 10 Oct 2008 17:46:18 +0000 http://wetryharder.co.uk/?p=469#comment-3913 Thanks for sharing your experience Richard. It seems that there is increasing pressure to implement this consistency. Let's hope it comes sooner rather than later! Rob Thanks for sharing your experience Richard. It seems that there is increasing pressure to implement this consistency. Let’s hope it comes sooner rather than later!

Rob

]]> By: Richard Charman http://www.avis.co.uk/blog/confusion-over-hang-luggage-size-allowed/#comment-3912 Richard Charman Mon, 06 Oct 2008 15:21:15 +0000 http://wetryharder.co.uk/?p=469#comment-3912 Last week my wife was in the USA. She flew in to New York with BA and then after a business meeting attempted to fly on to another meeting with AA. Her hand luggage which met UK requirements was twice challenged by a lady official as she attempted to go through to catch her flight to Miami. Yet the first time she went back to the AA check-in desk and was told it was ok. It was then challenged again when she tried to go through to board and she went back to AA only to find the check-in closed. Finally in exasperation my wife went to the AA First Class check in area because she was on the point of missing her flight and demanded to be allowed to board. This fortunately had the desired effect - but what a way to treat people on business - or even a leisure customer for that matter. The lack of clarity and different standards applying only makes travellers lives that much more frustrating. For God's sake please encourage the regulators to get their act together and standardise their policies so that such nonsense is not repeated. Last week my wife was in the USA. She flew in to New York with BA and then after a business meeting attempted to fly on to another meeting with AA. Her hand luggage which met UK requirements was twice challenged by a lady official as she attempted to go through to catch her flight to Miami. Yet the first time she went back to the AA check-in desk and was told it was ok. It was then challenged again when she tried to go through to board and she went back to AA only to find the check-in closed. Finally in exasperation my wife went to the AA First Class check in area because she was on the point of missing her flight and demanded to be allowed to board. This fortunately had the desired effect – but what a way to treat people on business – or even a leisure customer for that matter. The lack of clarity and different standards applying only makes travellers lives that much more frustrating. For God’s sake please encourage the regulators to get their act together and standardise their policies so that such nonsense is not repeated.

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