This blog is designed for general comments, thoughts and suggestions.
We do respond to comments and pass them on to the relevant departments, but for individual queries and complaints about a particular car hire experience it’s much better to contact Avis UK Customer Support direct by phone, email or post. Our team will do all they can to resolve the issue for you.
If you need help and support with booking and other services, the Frequently Asked Questions section of the Avis UK website has answers to many common questions. Just type your query into the box.
Can’t find what you’re looking for there? Then get in touch with Avis on one of the phone numbers below, or email us at firstname.lastname@example.org.
24-hour Roadside Assistance
0800 200 888
General Booking queries*
0844 581 0147
Damage to rental vehicle in the UK
0844 544 7077
Query/complaint resolution – Post rental
0844 544 6666*
* Please note that calls cost 5p per minute from a BT landline. Costs from other networks and mobiles may be higher.
* Avis Customer Service opening times are Monday – Friday, 09:00 – 17:00.
To contact us by post, please write to:
Avis Budget UK
Avis Budget House