Please always remember to bring BOTH parts of your driver’s licence if you have a new style picture one. It’s essential that we check both parts for identification and driving endorsements. Sometimes our Avis Preferred members forget as they understandably assume that they don’t need ANY paperwork, but we do need to be able to check a valid driving licence at each rental, so please bring it along.

If you forget, we can call the DVLA in your presence (during their opening hours) to perform a check for us, but they charge a premium rate :( ( , so this will cost you extra.

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270 Responses to “Don’t forget your driver’s licence”

  1. Jennifer MacDonald Says:

    I’m looking into renting a car in Scotland and am wondering whether my driver’s licence from Canada will be alright to pick up the car or do I need to get an international driver’s licence?

  2. Eibhlin Payne- Head of Customer Support, Avis UK Says:

    Hi Jennifer, yes it is fine for you to use your Canadian licence. You only need an international one if your current licence is written in a non roman alphabet. I hope you have a good time in Scotland!

  3. Neil Tooley Says:

    Dear Customer Service.

    I work for a US based company ( MPR Services Inc) and I am based in the UK.

    We have tried to obtain a corporate card for my use in UK, Europe and Africa and billed to my H/O in Texas and have had very little qualified advice. So far we have contacted the US, Holland, and UK when the application is submitted it is referred elsewhere…. Please advise the correct address, Tel number, fax number and PERSON (NOT a call centre please I am sick of waiting on yours). This query is now been ongoing for 2 weeks

    Neil

  4. Eibhlin Payne- Head of Customer Support, Avis UK Says:

    Charge cards are allocated to accounts and managed in the country that holds the account. On the face of it that seems to be the US. Our colleagues in the US(separately owned and operated from Avis Europe) are trying to find the right contact for you. We will post it here as soon as we are able.

  5. Iain Forrest Says:

    Hi – does the same apply to additional drivers? I want to hire a car in Barcelona on a date in October and the additional driver I would like to add to the booking won’t actually arrive (along with their driving documents!!) until a few days after me. How should we address this? Is a photocopy worth bringing?

  6. Rob White - Marketing, Avis UK Says:

    The additional driver does need to be present with their original licence in order to be covered to drive the car. However, this does not necessarily have to happen when you pick up the car and you can go to any Avis location (at any time) to add this. Just remember to bring your rental agreement and the drivers licence for the additional driver.

  7. Iain Forrest Says:

    Thanks Rob

  8. Alex Papadopoulos Says:

    I am travelling to the UK in December and have a Greek (EU) driver’s license. The license is printed in Greek only. Is this ok for renting a car from you?

    The reason I am asking is that in the past I have rented a car in the UK (from another company) and they had no problem with the Greek license. They simply read my details in roman script from my passport.

  9. Rob White- Marketing, Avis UK Says:

    Hi Alex, sorry for the late response.

    Yes, your Greek driver’s license is fine. Have a great trip to the UK!

    Rob
    ++++++++
    Addition to original response:
    Hi Alex, I have double checked this and it seems my original comment might not necessarily be correct. To clarify the rule on drivers licence is that they must be in the roman alphabet. If it is not, the licence holder must provide an International Driving Permit from the licence-issuing country. Alternatively, you can provide a written translation, on headed paper, from their Embassy or National Airline, together with their national licence. Sorry for the confusion on this.

    Rob

  10. Zoloo Says:

    Hello. I’m student from Mongolia in London. Me and my brother planning to around north endland. We have international driving license and have been here little more than year. Do you think we could rent a car with this driving license? Thanks

  11. Robert White- Marketing, Avis UK Says:

    Presumably you have an International Driving Permit from your licence-issuing country? If so, this is fine to rent with (subject to meeting minimum age of 23 – there is a young drivers surcharge for under 25s). Have a great trip!

    Rob

  12. mick Says:

    I will be returning to the UK after an eleven year absence and still have my old UK driving licence, will this be acceptable as it shows valid till 2037, I read something about new licences in the UK and just wondered if the old paper type is still okay.

  13. Rob White - Marketing, Avis UK Says:

    Hi Mick
    As long as it is the old paper licence then that is be fine.
    It is only if you had a new licence you would need both the paper copy and the photo ID card together.

    Rob

  14. kim wallis Says:

    please i currently living in gran canaria and am visiting my home ground in england next week and i need to rent a car. my credit card and identity card and passport are in my maiden name but my drivers license is still in my married name will this be a problem as I dont have my divorce papers with me .

  15. Robert White - Marketing, Avis UK Says:

    Hi Kim

    This is down to the station managers discretion, but 99% of the time it is fine. You just need to let the person at the desk know that this is your married name and you haven’t changed the details on your driving license.

    Hope you have a good trip.

    Rob

  16. Yasmin Says:

    I had recently passed my UK license (less than a year old) and I have had my home country driving license since 1996. I have noticed the requirement of most car rental company is to have owned the license for a minimum of 12 months or 24 months. Would I be able to hire a MPV? I would like to rent a people carrier to visit Yorkshire. Please advise me on the best way to rent a 7 or 8 seater vehicle. Thanks

  17. Rob White- Marketing, Avis UK Says:

    You are correct Yasmin, a drivers licence must be held for at least a year. However, as long as your home country licence has not expired and it is still valid then it is fine to rent with this one – as long as it is written in roman alphabet. If it is in non-roman alphabet then you will require an international drivers permit from your home country.

    I think this answers your question but let me know if you require any further clarity.

    Rob

  18. Laura DEL CERRO ALDEA Says:

    I rented a car at Edimburgh airport on August 2007. Unfortunatly a motorbike crash on the back of the vehicle, and, although it was not my fault, as told by the police and a witness, I was charged with the damage: 712 pounds!!,

    In the Edimburh Airport office your staff, told me that as soon as the third part insurance company refund the cost of the damages, Avis would pay me back the amount charged.

    I´m still waiting any response from Avis, and although I have made a complain in the Customer Service in Spain, where I live, I am only told that the proccess is very slow. More than three months!!!!

  19. Will Says:

    I moved house recently and sent in my driver’s license to be updated. I have not received it back yet but need to hire a car this Friday in Barcelona. The DVLA have offered to fax Avis proof of my licence. Is this acceptable, if not is there anything else I can do?

    thanks,

    Will

  20. Rob White- Marketing, Avis UK Says:

    Hi Will, I’m really sorry for the late response on this. I was going through our old comments and realised we hadn’t responded. I do apologise for this as we do try to respond to everyone who has a question.

    Hopefully you’ve found the answer somewhere else but for future reference I thought I’d post the answer anyway. In a nutshell, our policy is that the customer must present his original license at the rental office. So in this instance we would not be able to accept a faxed copy of the licence.

    I hope the DVLA got your licence sent in time and you had a good trip to Barcelona.

    Rob

  21. Aaron Smith Says:

    Hi, my company has a corporate rate with Avis and I was looking to hire a car for customer visits. I am 27yrs old and have held my license since June 07. I read in the small print that you must have held your license for 1yr+, is there no way to consider an individual who hasn’t or is there any other possible way of renting a car with any co. pls? thnx,

  22. Rob White- Marketing, Avis UK Says:

    Hi Aaron, unfortunately we have to be strict on the 1 year rule for driver’s licence. However, you did mention you have an corporate account with Avis and this may be different if your company is set up as having company own insurance. If you could email me at comments@avis.co.uk with information about who you work for I can seek clarification on how your account is set up.

    Rob

  23. Tim Says:

    Sorry but I cannot seem to find it anywhere on your website. I am a UK resident. I would like to hire a car from Germany this summer. I have 3 points (sp30) on my licence from 2 years ago. Will you still hire a car to someone with 3 points? Surely lots of people have got 3 points nowadays but I just wanted to check for sure. Thanks.

  24. Tim Says:

    Another sorry, but I forgot to ask if I can take your cars into Czech Republic (Prague only) and Slovakia (Bratislava only – it’s barely even in the country on the western edge!!). I will not be going any further east than that. Hope you do allow this. Thanks..again.

  25. Gordon Usrey Says:

    We are going to visit England in September 2008. I have a valid United States (Ohio) drivers licence. First, I’m uncertain what you mean regarding “both parts”. Our licence looks like a credit card, photo on front with vital stats, and endorsements on the back. Secondly, do I also need an international drivers license or just my Ohio Driver license.

  26. Rob White - Marketing, Avis UK Says:

    Hi Gordon,
    What you say above only applies to UK residents. In the UK we have a separate paper licence, which highlights any endorsements. Your Ohio driver licence is fine. No need for an international drivers permit. This only applies in the case that your driver’s licence is written with a non-roman alphabet.
    Rob

  27. Rob White - Marketing, Avis UK Says:

    Hi Tim,
    3 points will be fine. Rentals picked up in Germany are allowed cross the border to Czech Republic and Slovakia free of charge although a Travel East certificate is required. This can be organised at the rental station.

    Rob

  28. Lee Says:

    Tim asks if it is possible to hire a car if you have points on your licence. To take this further-if you have a disqualification can you hire a car again once you have held a new licence for one year. Would especially like to know this re USA rental.

  29. Rob White- Marketing, Avis UK Says:

    Hi Lee, for a UK rental this is generally fine as long as the disqualification period is complete and the licence is a full one and held for at least a year (although the station manager does always retain the right to refuse the rental). The only instance where we would definitely not rent to the customer is if the disqualification was for an unauthorised taking of a motor vehicle. As you are looking to rent in the US it would be helpful if could inform us of nature of the disqualification so we can double check with the team over there. If you be able to email me at comments@avis.co.uk with this information and where exactly you are planning to rent then I can check this out for you.

  30. Maria Moran Says:

    I have a chinese drivers license and a notarized translation of it, is that enough to rent a car? Also, I have had it for less than a year so is it still advisable to use it for when I rent a car in Uk or should i just use my international driving license, the one i have used before when i rented a car in UK in 2003 and is still valid for this year?

  31. Rob White- Marketing, Avis UK Says:

    Hi Maria, if your international drivers permit is still valid then I would suggest bringing this along with your notarized translation and your original Chinese drivers licence just in case. Better safe than sorry! :)

    Rob

  32. Damira Says:

    Hi there, I have a Russian driving licence (not an international permit). The words “driving licence” and my name and surname are written in both Russian and French, as this is the standard form Russian authorities use for driving licence. Will that be fine? I am sure you had Russian customers before with the same problem

  33. Rob White- Marketing, Avis UK Says:

    Hi Damira, the whole licence needs to be in roman alphabet. If this is not the case then you’ll need an International Driving Permit.

    I hope this helps. Let me know if have any other questions!

    Rob

  34. Angel Says:

    Hi. I hold a valid (full, clean) Malaysian driver’s license since 2003. My license is written in Malay language which uses the Roman alphabets. Can I hire (and drive in the UK) a car from Avis with my Malaysian license, or would I need an International Driver’s license? Also, I have been in the UK for more than one year, would I still be permitted to drive on UK roads with my Malaysian license?

  35. Angel Says:

    Oh and one more question: If the car’s named driver is my dad (60 years old), am I allowed to drive the car? Or would we need to add an Additional Driver when we hire to allow for me to drive the car too?

  36. Rob White- Marketing, Avis UK Says:

    Hi Angel, if your licence is in Roman alphabet then it will be fine.

    If your Dad is the named driver then you will need to be added as an Additional Driver in order to drive the car. This will cost £23.50 for the rental.

  37. Markos Says:

    Hello,
    I have a Greek driver’s license that is not written in the Roman alphabet and an international driver’s permit (written in Roman alphabet). The latter has an expiration date that has already past (it lasted only a year). Would it still work for translation purposes given that the original driver’s license expires in 20+ years?
    Thanks

  38. Rob White- Marketing, Avis UK Says:

    Hi Markos,

    Unfortunately, the international driver’s permit does also need to be within its validity dates.

    Rob

  39. Tim Says:

    Hello,
    I’ve just moved to the UK from Canada and have exchanged my full Canadian license (held for years) for a full UK license. Although the UK license will have been held less than a year, on the back of the photocard it indicates that I had been authorised to drive for the past several years. Would this pass muster for the one-year license holding rule?

  40. Rob White- Marketing, Avis UK Says:

    Hi Tim, assuming you meet the minimum age to rent then this is fine! Rob

  41. Mari Says:

    Hello,

    I am planning to rent a car in Oman next month. I have a valid Dutch driver’s licence (in Roman alphabet), but I read that in some countries (incl Oman) an IDP is required under the Geneva convention. Should I apply for an international driver’s permit?

    Thanks!

  42. Rob White- Marketing, Avis UK Says:

    Hi Mari, this is only required if you plan to drive in Oman for over 90 days.

    I hope this helps.

    Rob

  43. Mari Says:

    Thanks Rob! This blog is an excellent service.

  44. Marc Fearns Says:

    Dear Sir or Madam,

    I have just spent the past six months driving for two hours per week and have passed my driving test at the first attempt at the age of 35. I note that you will not, as is the policy with most other rental agencies, rent me a car until I have held my full driving licence for one year. So, to clarify, you will not rent me a car when my driving faculties are are optimised through practice and have recently been assessed favourably by the Driving Standards Agency; however, you are prepared to rent me a car in a years time when my driving skills will have diminished through unavoidable(in the absence of available car rental) neglect. I would be grateful if you could confirm this position to me. Yours faithfully,

    Marc Fearns

  45. Rob White- Marketing, Avis UK Says:

    Hi Marc, I appreciate your perspective on this.

    Yes the policy is that a customer will need to have held a full driving licence for at least a year. The reason for this is that it is generally recognised that the more experienced a driver has, the less likely she/he is to be involved in an accident. This is a general rule that is employed by car insurers as well as car hire. You are right, it is possible that a driver who has held a licence for at least a year may not have driven in that time but unfortunately we simply cannot legislate for that.

    I appreciate any further thoughts you might have on this.

    Rob

  46. Carmelle Says:

    Hi there, I am renting a car in Dubai with Avis. I just heard today that the law has changed in Dubai and that I will require an International Drivers License. Is this the case?

  47. Rob White- Marketing, Avis UK Says:

    Hi Carmelle, yes this is the case. You will be required to present an International Driving Permit along with your home driving license.

    Let me know if you have any other questions and have a great time in Dubai!

    Rob

  48. Matt Ensor - Avis Southampton Says:

    I’m about to head off to South Africa, and am renting a car (with Avis, of course!). I managed to get hold of an International Drivers Permit at the local Post Office. It cost £5.50, and took only a couple of minutes to process.

    I found all the details on the Post Office website, including a list of all Post Offices that can process the paperwork, and what you need to take with you.

    Apparently there are two types of IDP, but there’s a list of what countries require either type…you guessed it…on the Post Office website!

    Here’s the URL:

    http://www.postoffice.co.uk/portal/po/jump2?catId=19100188&mediaId=19100201

    Matt

  49. Stephanie Says:

    I have a (German) EU driver’s license – if I am driving in the UK can I collect points on it if I am speeding (not that I intend on doing it)? So far the only reference I found was to UK driver’s licenses.
    Thanks
    Steph

  50. Rob White- Marketing, Avis UK Says:

    Hi Stephanie, unfortunately we are not able to specifically comment on the allocation of points on drivers licenses. This is a matter for the relevant authorities who issue and administer speeding offences relating to country driving licenses.

    If a speeding offence is incurred on an Avis rental car, then we would normally be required, under the relevant legislation, to furnish the details of the driver, irrespective of where their driving license was issued. It would then be up to the issuing authority in Germany to pursue the offence as appropriate.

    I hope that makes sense and I am sorry I can’t be more definitive on with an answer (it is not a question with a straight forward answer unfortunately!).

    Rob

  51. Matt Biggert Says:

    I would like to pick up a car for a weekend at the Manchester, England Airport and drive to Edinburgh, Scotland and back. Is this border crossing an issue for Avis? Are there any surcharges that apply?

  52. Nicole Says:

    Hi,

    My boyfriend and I want to hire a car in Germany in June but I only passed my test last August so haven’t had my license for more than a year. I do hire cars in the UK as my employer insures me to drive any hired/owned/leased car within Europe. Is there any chance that I could hire a car from you upon presentation of my insurance certificate?

    Thanks,
    Nicole

  53. Mariana Says:

    Hi!
    I have just passed my driving test and would love to start hiring a car about once a month to travel around the UK. Have been trying to find a company that would hire me a car…but for some weird legislation it’s being really difficult (if not impossible)! Finding it really frustrating and unbelieveble as my experience as a driver will defenatly perish if I don’t driving for a year! Do you know of any companies at all that would hire me a car?
    Thanks
    Mariana

  54. Rob White- Marketing, Avis UK Says:

    Hi Matt, there is no absolutely problem with you picking up a car at Manchester Airport and driving it to Edinburgh and back. There is only be an additional charges if you intend to drive the vehicle one-way into Edinburgh. If this is the case then please email me at comments@avis.co.uk with dates/times and car category that you would like to book and I’ll find out how much this will be.

    Rob

  55. Rob White- Marketing, Avis UK Says:

    Hi Nicole, this is not usually possible as company own insurance usually only covers rentals for business use only and generally only applies to rentals in the UK. If you could email me at comments@avis.co.uk with details about who you work for, I can get in touch with the relevant account manager for you and find out exactly what your company’s policy is on this.

    Rob

  56. Rob White- Marketing, Avis UK Says:

    Hi Mariana, I appreciate your frustration. It is something that has been voiced on this blog before, but unfortunately we need to insist on this rule due to the reasons explained in one of my previous comments that you can view by clicking on this link: http://wetryharder.co.uk/?p=171#comment-5603.

    I have searched around but I haven’t had much luck. Perhaps a smaller, local provider may be more lenient on this rule?

    I apologise that I could not be of more help.

    Rob

  57. Stephen Ferrada Says:

    I live in Germany and would like to hire an Avis car in the UK. Do you have any aids or devices to help me concentrate on driving on the “wrong” side (left!). If not, you should!!
    It is so easy to pull out of a gas station or restaurant and set off on the right side of the road…potentially lethal!

    I have never found any such aid offered by any other car hire company.

    Great blog! Thanks.

    Hope you can help.

  58. Stephen Spiers - Customer Service, Avis UK Says:

    Hi Stephen,

    We do try to inform our foreign visitors to the UK to drive on the left by putting the relevant information on our rental agreement. However, your point is well made and I’ll pass your comments onto our marketing department to see if we can do more.

    Thanks,

    Stephen

  59. Stephen Says:

    I have a question about additional drivers. I’m planning to hire a car from Avis but I want an addiitonal driver added. My problem is the additional driver cannot get to the hire place and I understand they have to be there in person to be added on.
    I am hiring and returning the car at Manchester airport (one of the Audis in the guaranteed select series) and travelling to Lincoln. Is it possible for me to hire it in Manchester, fill out all the paperwork there, then when I get to Lincoln, pick up the additional driver and go the Avis centre in Lincoln and have him added on as an additional driver (this would be a few hours later / the next day)? Thanks.

  60. Rob White- Marketing, Avis UK Says:

    Hi Stephen, it is fine to add the additional driver in this way.

    Let me know if you have any further questions.

    Rob

  61. Hazel Pethick Says:

    Please can you confirm the deal on this for me? I lived in the USA for a number of years and held a driving licence there. I hired cars (through Avis) both there and in the UK on several occasions – including when I first returned to live in the UK. I’m even on your preferred members programme. Eventually my US drivers licence expired and I’ve now got a UK licence but it’s not a year old yet. I still have the US licence (although expired) as evidence that I have got a driving history of about 6 years and having rented through Avis several times, you can see for yourselves that I am an experienced driver with no points or problems in the past. Would I be able to rent a car from Avis in this situation? I called Avis and was told that it “shouldn’t be a problem” but there is a big difference between shouldn’t and won’t – and I don’t want to make my travel plans etc.. until I have a concrete yes or no. I can understand declining someone who rolls up with a new driving licence simply claiming they’ve driven before… but I have evidence that I’m an experienced driver and am on Avis’ records as a customer – so you’ve already rented to me. Please advise! Thanks.

  62. Rob White- Marketing, Avis UK Says:

    Hi Hazel, this is fine. All you need to do is remember to bring your old US licence in addition to your new UK licence to prove your driving history.

    Let me know if you have any other questions.

    Rob

  63. Manos Says:

    Hi,
    I was wondering if I could rent a car from you guys.I am a Greek Driver’s license holder. It is written in a non roman alphabet ,but it has the EU formation . Furthermore, I have an official translation of it issued by the Greek ministry of foreign affairs.
    Would that be ok to rent a car?
    Thanks in advance

  64. Rob White- Marketing, Avis UK Says:

    Hi Manos, you will have no problem as you long bring your official translation from the Greek Ministry of Foreign Affairs in addtion to your Greek driver’s licence.

    Rob

  65. p k chin Says:

    Hi, a friend of mine is coming from Malaysia to the UK for a 4 week holiday. She holds a valid Malaysian driver’s licence. Does she need an international licence in order to legally drive here?

    Thanks

  66. Rob White- Marketing, Avis UK Says:

    Hi P K Chin, I believe that the Malaysian language is written in non-roman alphabet so your friend will require an International Driver’s Permit.

    Let me know if you have any other questions.

    Rob

  67. Stuart Stronge Says:

    Hi

    I have an australian licence and I heading to Italy on Honeymoon with my wife and plan on hiring a car for 8 days at the start of June. I don’t have a International Driving Licence cause I don’t need one here in the UK But I believe I will need one for Italy. I have arranged to get a credited Translation of my Driving Licence(local translator service) done of my licence will that be sufficant or will i need to get it signed by the Australian Embassy or the Italian Embassy?

  68. Rob White- Marketing, Avis UK Says:

    Hi Stuart, as long as you have have an International Driving Permit in addition to your Australian licence (and a passport if the licence does not have a photo) then this is all you need. I have checked on the Australian Automobile Association website and the permit should include a translation of your identification details in Italian. Here is a link the webpage for full info: http://www.aaa.asn.au/touring/idp.htm.

    Let me know know if you need any further clarification.

    Rob

  69. Mark Says:

    Hi,

    Do I need an International Driving Licence or International Driving Permit to hire a car in South Africa? I’m from the UK and have a photocard licence – some people say this is enough but others say not.

    Thanks
    Mark

  70. Rob White- Marketing, Avis UK Says:

    Hi Mark, as long as you bring both parts of your UK driving licence then you will be fine. There will be no International driving permit.

    Let me know if you have any other questions. Have a great trip to South Africa.

    Rob

  71. Chris Harris Says:

    Hi – I’m returning to the UK with only the plastic part of my licence (whhich worked just fine abroad, can you give some idea (very rough) how much it might cost to have the DVLA do the verification that you mention on the web site ? Thanks Chris

  72. Roy Says:

    hello Avis!We are planning to have road trip in the UK.All of my friends and myself are holding a non uk license: New Zealand, USA, Hong Kong and German one :( . Does it matter to rent a car with our license from you? Or we should turn it to a international license before hand?? Thanks!

  73. Rob White- Marketing, Avis UK Says:

    Hi Chris, the cost of calling the DVLA to verify your licence is £5.88.

    Let me know if you have any other questions.

    Rob

  74. Rob White- Marketing, Avis UK Says:

    Hi Roy, you will only require an International Driving Permit if your licence is written in non-roman alphabet. Otherwise your current licence is fine on it’s own.

    Let me know if you need any further information. Have a great trip to the UK.

    Rob

  75. Elyor Says:

    Hi Avis!
    I’ve just passed my practise test for UK driving license, but I’ve got my home country (Uzbekistan’s) license since 2001 it’s written on roman alphabet, but it says in french ”Permis de conduire” not in English that is driving license, will I still be able to hire a car from you? Thanks!

  76. Rob White- Marketing, Avis UK Says:

    OK Elyor, below I have listed different answers dependent on your situation. Simply pick the scenario that applies to you and this should give you your answer!

    1. If you have been resident in the UK for less than a year than it is fine for you to use your Uzbekistan licence.
    2. If you have resided in the UK for more than a year and you have not yet qualified for your full UK driving licence then unfortunately you would not be able to rent a car
    3. If you have resided in the UK for more than a year and you have qualified for your full UK driving licence then you are fine to rent. If you have held your UK driving licence for less than a year then be sure to present your Uzbekistan licence in addition to your UK one to prove you have been qualified to drive for more than a year.

    I hope this helps. Let me know if you have any other questions or if I have missed a scenario that applies to you!

    Rob

  77. Ben Logan Says:

    I noticed your above comment re: foreign licences as it is similar to my situation. I have held an Australian licence for ten years. However, the UK issuing authority required me to surrender my Australian licence when I applied for a UK one (I didn’t have to pass a test, fortunately, just did a straight exchange). It seems odd that I was able to hire cars in the UK previously using my Australian licence, but now can’t with my UK one because I’ve had it less than 12 months. Is there a solution?

  78. Ben Logan Says:

    My apologies – I now see your response to Hazel’s question in April. I do still have an old expired Australian licence I can present, so I assume your answer to her applies to me also.

  79. Rob White- Marketing, Avis UK Says:

    Hi Ben, if you have had to surrender you actual licence then you could request for a record of your license duration from your original issuing country, which you could present in addition to your new UK drivers licence. We recommend that you obtain this. However, if this is not possible, the replacement UK license will bear a code of 70 on the reverse of the license denoting an exchanged license. This assists with verification that driving entitlement has been in place for longer than just the UK licence. The duty manager will allow the car to be rented out at their discretion (I’d recommend calling the station before-hand to double check if you are going to do this).

    Rob

  80. Alper Says:

    Dear Customer Service,

    I am currently living in the Netherlands and due to longterm residency I needed to surrender my Turkish driving licence and change it with the Dutch one in EU Credit Card format. Therefore, I don’t possess any more my turkish one.

    The Dutch one was given in less than a year ago however in the back part of the licence it clearly states the category (B) and valid from 1992 to 2017 (i.e. including the former driving history). It also bears the number 70 and my old turkish driving licence number as a remark.

    We are thinking to rent a car from Avis in Italy next month. Do you think this can cause any confusion or problems there?

    thanks,

  81. Rob White- Marketing, Avis UK Says:

    Hi Alper, I have checked with one our colleagues at Avis in Italy and they have confirmed that this will be fine. They have advised that two forms of photographic idea are required but your passport in addition to your driving licence will be fine for this.

    Have a great trip to Italy!

    Rob

  82. Willie Says:

    I was hoping to hire a car in greece for a couple of days but forgot to pack my license – doh!! One of the agents mentioned a toll-free number that will fax my details does this exist for uk? If so can anyone help with the number?

    Many thanks in advance

    Willie

  83. Rob White- Marketing, Avis UK Says:

    Sometimes I’m surprised I even manage to remember my passport I’m that bad!

    Faxed copies of licensees aren’t generally accepted as a rule. If you could email me at comments@avis.co.uk and let me know which office you are planning to rent from I will speak to them directly and see if there are any options available.

    Rob

  84. Seshagiri Says:

    Hi, I’ve just moved to the UK from India and hold a full Indian Driving License (for the past 5 yrs)- Can I rent a car? Can I purchase a car in the UK?

    Thanks
    Seshagiri

  85. Rob White- Marketing, Avis UK Says:

    Hi Seshagiri, if you have resided in the UK for less than a year than your Indian Driving Licence will be fine. I should note that, if it is written in non-Roman alphabet then an International Driver Permit is required.

    Let me know if you need anything else.

    Rpb

  86. Paul Rowland Says:

    I am looking to hire a car from you next month, to go from my home in coventry for a weekend break to newquay. I have 9 points on my licence, will i have any problem in hiring a car.

  87. Rob White- Marketing, Avis UK Says:

    Hi Paul, you should be fine but I’d check with the rental office first as it is essentially left to their discretion. This location is essentially serviced out of our Truro office and the number is 01872 262226.

    Rob

  88. S Lai Says:

    Hi Rob, I’m heading to the UK this December for a month holiday, and thinking of hiring a car. I have an Australian NSW P2 licence. It’s techinically not a full licence, but it’s not a learner’s licence either. I’ve been driving for more than 2 years now (on top of the 1/2 year driving on learners’ licence). I’m 22 years old by the way. Just wondering whether I can legeally drive there & rent a car using my AUS-NSW licence?
    THANKS heaps!

  89. Rob White- Marketing, Avis UK Says:

    Hi S Lai, I’ve checked our policy on this licence and unfortunately we do not accept it. Additionally, the minimum age for renting a car in the UK is 23 years old (with drivers under the age of 25 being subject to a Young Drivers Surcharge).

    It might be an idea to shop around but I’d suspect that these policies are fairly standard. I’m really sorry that we aren’t able to be of more help but if you do have any other questions then please do not hesitate to ask!

    Rob

  90. michelle wallace Says:

    Hi, my husband and I are coming back to England from Brazil. He holds brasilian license and we are wondering if he will be able to hire a car with this? or does he need to get it translated?? he is also 24 years old is his a problem?? lastly can i pay on my credit card for him to hire the car as i will be with him but i do not drive!

  91. Rob White- Marketing, Avis UK Says:

    Hi Michelle, as long as it is written in Roman alphabet (which I assume a Brazilian licence is!) then it will be fine. Otherwise you will require a International Drivers Permit.

    24 is ok to drive although a Young Driver Surcharge of £12.93 per day is required for drivers under the age of 25.

    Finally, as long as you are there to present the credit card when you collect the car then you’re good to go!

    Have a great trip back from Brazil!

    Rob

  92. Lucy Says:

    hi i was wondering if you could help me. i’m twenty four years old and a few months ago recieved my license back after a disqualification which is now over. My american boyfriend is coming over in december and i’d like to be able to hire a car and show him round england a bit. would i be able to hire a car with my license and what is the youg persons sur charge? do you get this back at the end of the hire or something? thanks for your help

  93. Chris Cox- Reservations, Avis UK Says:

    Hi Lucy,

    When exactly did you receive your license back? Unfortunately you must have held the license clean for at least a year so if you have only had it back for a few months then you wouldn’t actually be able to rent the car.

    Apologies

    Chris

  94. feyi Says:

    hi i have held my full uk license for 8 months but i have been driving i nigeria for 5yrs can i rent a car

  95. Chris Cox - Reservations, Avis UK Says:

    Hi Feyi,

    It would depend upon whether you surrendered your Nigerian license when you applied for your UK license. If you are able to provide your clean Nigerian license along with your UK license then there wouldn’t be a problem. If you don’t have your Nigerian license now then unfortunately you won’t be able to rent a car with only your UK license as it hasn’t been held for 12 months.

    Hope that helps

    Chris

  96. lucy Says:

    If you are going abroad its always best to make sure you have all your documents as there is no going back once you are there and it could ruin your holiday!
    Lucy

  97. Eve Says:

    Hi, I have a california Drivers licence and have had it for 9 years now. I currently reside in the UK and dont have a UK license,i drive only in the USA on business and im in the USA on a regular basis. I am an Avis Preferred member. My next trip is planned for the 6th April and i have just realised that my California licence expires on the 10th April 09. Im going to the DMV to renew it but will this be a problem as i need to have the car rental for two weeks?

  98. Stephen Spiers - Customer Services, Avis UK Says:

    Hi Eve,

    For all car hire, the licence must be valid for the whole period of the hire.

    I would suggest either:

    Renewing your licence by mail or e-mail – details can be found at http://dmv.ca.gov/dl/dl_rdc.htm.

    Or

    You may be able to book the car for four days (when the licence is valid) and extend the hire directly with the rental location, once the licence has been renewed at the DMV in California.

    On the second option, I would advise speaking to the US reservations department and rental location before the hire to ensure that this is possible. You can contact the US reservations department on 1-800-331-1084.

    I hope this helps you.

    Stephen

  99. Elaine Doyle Says:

    Hi,

    I am planning to hire a car in Barcelona in May. However I have just looked at my licence,and its dated July 08, even though I passed my driving test last May which would technically make me a fully qualified driver for a year. So in this instant is there any way to hire a car?

  100. Chris Cox- Reservations, Avis UK Says:

    Hi Elaine,

    Unfortunately the license must have been held for a year so the earliest you would be able to rent a car would be in July 09.
    Apologies
    Chris

  101. Helen Says:

    Hi

    Me and my brother are travelling to the US next week and hoping to hire a car from Avis in San Francisco to drive to LA. I have had the photocard of my license stolen, can i rent a car with just the paper part of my license, I don’t think i have time to reapply for a photocard.

    My brother has an old style license with no photocard, is this eligible to hire a car in California?

    Thanks in advance for your help

  102. Chris Cox- Reservations, Avis UK Says:

    Hi Helen,

    It will depend upon what the paper part of your license says on it. Providing it clearly shows a valid from date and a valid to date; to prove that it is current you won’t have any problems.
    You will obviously have your passport with you for photographic proof so as long as the license shows the dates then you will be OK.

    Hope that helps

    Chris

  103. Charlie Says:

    Hi,
    I am flying to Los Angeles this Wednesday on urgent business but cannot locate the paper part of my UK driving license. Can I still hire a car using just my photocard?
    thanks

  104. Stephen Spiers - Avis UK Customer Support Says:

    Hi Charlie,

    As long as the licence is full and valid, the photocard on its own will be fine.

    I hope this helps.

    Stephen

  105. Rob Says:

    Hi,

    I am a UK citizen, but US resident for the last 5 years. I have held a valid US license for over 4 years, and have a photocard UK license from when I lived in the UK, but cannot locate the paper part of the license. Is it OK to hire a car with the US license alone?

    Thanks

  106. Stephen Spiers - Avis UK Customer Support Says:

    Hi Rob,

    The US licence will be fine. We can also rent to you with the photocard but will have to call the DVLA to confirm your licence.

    I hope this helps.

    Stephen

  107. Peter Says:

    Hi Rob:

    I recently replaced my Pennsylvania driver’s license which had been lost. The new license which I now have has an “issued date” of 2 weeks ago. I’ve had a Pennsylvania driver’s license since 2003. I’ve been driving for 20 years (had previous licenses in other states). Will I be able to rent a car in the UK given that the replacement license is only 2 weeks old? Is there any way to prove my driving history to deal with the 1-year rule?

    Thanks,
    Peter

  108. Rob White- Marketing, Avis UK Says:

    Hi Peter, is there an indicator on the licence to indicate it’s a replacement licence? If so, this should suffice. Otherwise it will be left to the manager’s discretion. In this instance I would suggest calling the rental office in advance to make them aware of this. If you can let me know what location you are renting from I can send you the number for that location? To be absolutely safe, you should be able to request proof of your driving history from the licence issuing authority.

    Rob

  109. Hani Says:

    Hi, I have a Malaysian drivers licence expiring 2010 and would like to hire a car for travel in the UK. Is is okay or should I get an international drivers licence?

    Also I will be arriving in manchester via a coach at Manchester central
    Coach Station, Chorlton Street, Greater Manchester at
    14:15. 20th Jun 2009. I would like to hire a car to go to Lake district. Do you have a branch close by in manchester?

  110. Olivia Says:

    Hi Rob, I have a 29 year old with a P2 license issued in New South Wales. Basically in NSW after you pass your driving test (I passed mine 3 years ago), you have two intermediate licenses (the P1 and P2). The P2 is the last stage before you get your full license. I’ve been able to hire cars in Switzerland and in Australia with a P2 license – can I check whether I would be able to hire cars in the UK with Avis?

  111. mandhan Says:

    Hi,

    I am sure this has been discussed somewhere earlier on this page, but I wanted to confirm again.
    If I have had a british license for less than a year but have held the license from my home country, India, for the last 5 years, can I rent a car with avis/others in UK or europe?

    Thanks.

  112. Chris Cox- Reservations, Avis UK Says:

    Hi Hani,

    If the license is written in non-roman alphabet then you would need an International license along with your current Malaysian license.
    The nearest office would be our Manchester Piccadilly office (1 Ducie street) which is about 5 minutes walk from the bus station.
    Chris

  113. Rob White- Marketing, Avis UK Says:

    Hi Olivia, apologies for the late reply – I was just waiting for the answer on this one as yours is not a common question! Unfortunately, we would not accept the P2 licence, only the full licence.

    I’m sorry that we have not been able to help you in this instance but please do not hesitate to ask if you have any other questions.

    Rob

  114. Rob White- Marketing, Avis UK Says:

    Hi Mandhan, it really depends on the situation. So from the following, please decide what applies to you… if you have resided in the UK for more than a year and you have qualified for your full UK driving licence then you are fine to rent. Finally, if you have held your UK driving licence for less than a year then be sure to present your India licence in addition to your UK one to prove you have been qualified to drive altogether for more than a year.

    Let me know if you need any further clarification.

    Rob

  115. Chris Says:

    Hi. I don’t so much as have a question but rather a comment re: US licenses. I will be renting a car from Avis next month in the UK. I recently relocated to New Jersey from Vermont and by law had to swap my Vermont license for a New Jersey license. The “issued date” on the NJ license is the date I swapped it (October, 2008). I’ve continuously held a full license for the last 12 years, but am concerned that I will be denied a rental due to the “issued date” being less than a year.

    I called up Avis UK and although the person was friendly and trying as helpful as possible, were also quite puzzled by this. I will be taking a copy of my old state’s driving record with me, but am surprised that this isn’t a familiar issue with Avis considering the amount of US tourists that visit the UK. I admit I am slightly concerned that I will be stuck trying to explain the finer details of US licensing laws.

    There needs to be greater awareness re: US issued licenses…that because of moves between states/ license renewals etc., the “issued date” is unreliable at best at determing when the driver was first issued a full license. Confusing I know, but that’s the reality of the US system.

    Great blog by the way, very helpful.

  116. Rob White- Marketing, Avis UK Says:

    Hi Chris, great feedback! I’ve checked our policies and you’re right – we do not seem to have a process to legislate for this at the moment. But we’ve taken your feedback on-board and we’re working on it. I’ll provide update on this as soon as I get more info.

    Rob

  117. Pete Says:

    I have recently got my UK driving license. Can I still rent the car? I read somewhere that I cant do so unless I have held the license for more than 12 months.
    I have my Indian Driving license (8 years) which is still valid. Its in English. Can I use the Indian license instead?

  118. Rob White- Marketing, Avis UK Says:

    Hi Pete, as long as you present your Indian licence in addition to your UK one (to prove you have been qualified to drive for more than a year) then that will be fine.

    I hope this helps. Let me know if you have any other questions.

    Rob

  119. Abdul Says:

    Hi, I have a driving license from my country (Saudi Arabia). My name, date of birth and expire date are written in English.
    The problem is that there is no issue date. How can I prove that I have been driving for more than 6 years?!
    Many thanks.

  120. Rob White- Marketing, Avis UK Says:

    Where there is no issue date on a driving license there is no simple way of checking how long that license has been held. We could/would therefore not automatically reject a license without an issue date and it would ultimately be left to the managers discretion and your account of your driving period being more than a year. Without good reason to the contrary this would normally be accepted.

    Let me know if you have any other questions.

    Rob

  121. ADEL LISA MADALANE Says:

    Hi Rob,

    I had been driving for almost 3 years. Recently received my Uk driving lincense. Im going to South Africa in June for my 30th Birthday . .Just find out that after all this intense driving I will not be able to hire in South Africa as my license is less than a month. I will have to wait till a year is over before can hire.
    I really think this rule should be changed. New drivers work very hard to drive , pass the test and after all that intense driving perfecting ones self -one still have to wait for 11 months to be driving again.
    I had spend £30k learning. I wont be spending anymore. I will just have to wait for my next holidays in a years time to driving on holiday, when allowed to hire.
    I live in London use public transport to travel from A to B and as for going to work , its just 5 minutes away to my clinic and dont need to drive as I live in central. I do think this 1 year rule is kind to new drivers.

    Thanks
    Lisa

  122. Julian Says:

    Hi, I have a similar question to Abdul above. I have a Canadian license and in our system you need to renew your license every 5 years (just apply and get a new card with updated picture, etc.) I got my original full license in 2004 but just renewed it this year. It provides a new issue date of March 2009..and i already cut up my old license. how can i prove i’ve had my license for more than 1 year?

  123. Julian Says:

    **UPDATE TO ABOVE QUESTION**
    I found my previous license with the 2004 issue date on it! although it expired march 2009..my current license is a direct continuation. if I bring both to the rental location while this suffice as proof that i’ve held my license for more than 1 year?

    Great blog btw..a great source of information in the extremely confusing world of car rental.

  124. Rob White- Marketing, Avis UK Says:

    Hi Adel, I understand your frustrations with the rule on drivers needing to have held a licence for at least a year. It’s a point of view that has been expressed a number of times on the blog.

    The reason for this policy is that it is generally recognised that the more experienced a driver has, the less likely she/he is to be involved in an accident. This is a general rule that is employed by car insurers as well as car hire. I appreciate that must be frustrating and many newly qualified drivers are very competent but unfortunately we simply cannot legislate for that.

    As always, I will forward your perspective to the manager who assesses the risk in this area. I appreciate any further thoughts you might have on this.

    Rob

  125. Rob White- Marketing, Avis UK Says:

    Hi Julian, bringing your old licence as proof of your driving history in addition to your new one will do the trick!

    And thank you for the feedback. Have a great trip and let us know if there is anything else we can do to help!

    Rob

  126. David Ford Says:

    Hi,
    Urgent request! I’m travelling to Vancouver in Canada this afternoon, but can’t find the paper part of my UK license. I only have the photocard. Will i still be okay to rent a car i’ve booked with Avis?
    Thanks for your help!

  127. charlotte phillips Says:

    hi,

    my boyfriend is looking to hire a car next weekend, however he has 9 points on his driving license, although 6 of them are 3 years old. would he still be able to hire a car?

  128. Michael Says:

    I am currently resident in the UAE and hold a valid UAE drivers license which has both english and arabic translation on it. My passport is british and contains the UAE residency visa.

    Am I able to rent a vehicle with these documents?

    Thanks

    Michael

  129. Chris Cox- Reservations, Avis UK Says:

    Hi Michael,

    In which country are you planning to rent? As your licence has both English and Arabic it shouldn’t be a problem at all. We normally only need an international licence if the original is written solely in a non-Roman alphabet e.g. Arabic.

    I hope that helps

    Chris

  130. Chris Cox- Reservations, Avis UK Says:

    Hi Charlotte,

    Where is he looking to pick up the car? If you let me know then I’ll check with the office.

    Chris

  131. Chris Cox- Reservations, Avis UK Says:

    Hi David,

    Vancouver have confirmed they will accept just the photocard part of your licence.

    Have a safe flight

    Chris

  132. Michael Says:

    Planning to rent in the UK

    Thanks

    Michael

  133. Chris Cox - Reservations, Avis UK Says:

    Hi Michael,

    You will be fine to rent with these documents.
    Chris

  134. jerry Says:

    We will be renting a car in Germany in October.
    Driving from Berlin to Munich.

    Are there any restriction on driving into the Czech Republic.

    Really just doing Prague for a couple of days
    Thanks

  135. jerry Says:

    Another questions having read through these questions , a lot were in reference to a minimum requirement
    of 1 year holding a valid drivers license.
    I have a Quebec ( Canada ) drivers license for over 30 years
    and no where on it does it it give any reference to how I have held it .

    never gave this a second thought in the past .

    Is this a problem ?

  136. Chri Cox - Reservations, Avis UK Says:

    Hi Jerry
    There are no restrictions on driving into the Czech Republic so you won’t have any problems visiting Prague.
    With regards to your licence does it not have an issue date on it anywhere at all? Or a date passed or anything like that? I’m positive you won’t have an issue given the length of time you’ve held it although I’m curious as to why no dates appear on it. I’ll see if I can find any thing else out.

    Chris

  137. jerry Says:

    I double checked my license again
    The only information on my license is the day the current license was issued , in my case February 2008
    So the year minimum would not be an issue for me . The Feb. 2008
    would actually be a renewal date.
    If my renewal was Sept. 2009
    and i was to rent in Oct. 2009 , there would be no indication on my license that I really held a license for more than a year.
    ( I’ve been driving for 30 + years )

    I have rented dozens of times in the U.S. Europe and Canada.

    Like I said before this never even crossed my mind before I read this blog.

    thanks

  138. Chris Cox - Reservations, Avis UK Says:

    Hi Jerry,

    How often do you have to renew your licence?
    Your best bet would be to take your old licence with you to prove that obviously you have held the licence for well over 12 months.
    Chris

  139. Shanshan Shi Says:

    i only have a chinese driver license. can i rent a car in UK with my chinese driver license and the translation??

  140. Rob White- Marketing Manager, Avis UK Says:

    Hi Shanshan, you will need an International Drivers Permit in addition to your Chinese driving licence (which needs to be a full licence held for at least a year) so, as long as you have these, you should be fine. The only circumstance in where you would not be able to use your Chinese driving licence is if you have lived in the UK for more than a year.

    Let me know if you have any other questions.

    Rob

  141. Jay Says:

    I’m looking to hire a car in Greece next week and am still waiting for the renewal of my photocard license to come through from the DVLA. I have the paper part and the old photocard, will this be ok if it doesnt arrive in time? Thanks

  142. Chris Cox - Reservations, Avis UK Says:

    I’ve spoken to several offices in Greece and they’ve all said the same. You would need to obtain some kind of documentation from the police or DVLA that clearly states that you have applied for a new licence and that until you receive the new licence you are able to use the old one. This along with the original and the paper part would suffice.

    Chris

  143. James Says:

    I have just tried to book a care for a hire in the USA through the Avis uk site,and while you quote me a price it won’t let me book the car and when I go the US site it will let me book the car but the quote has nearly doubled.

  144. Rob White- Marketing, Avis UK Says:

    Hi James, would you be able to email me with the dates/times, location and car category you are trying to book (and also if you have an Avis Preferred number) and I’ll give this a go and try and work out what the problem is. If this doesn’t resolve it then I can ask some from the Reservation team to contact you and make this booking (the number is 08445 81 81 81 if you are in a hurry and need to make the booking now).

    Rob

  145. Jason Taylor Says:

    Hi there

    We are travelling to Czech Republic on Wednesday 5th August. However, both my wife and I are waiting for our licences to be returned from DVLA. Mine for 3 points to be placed on, and my wife’s for motorbike entitlement (she already has 20 years car entitlement). We have been told by Avis in Prague today that we will not be able to hire a vehicle with yourselves despite the fact that DVLA are willing to fax over a Certificate of Entitlement for each of us. And despite the fact that your website quotes this is possible. I don’t understand why no one at Avis seems to have heard of a Certificate of Entitlement of seems willing to even look into this for us. Can you help?

  146. Chris Cox - Reservations, Avis UK Says:

    Hi Jason,

    I’ve spoken to Prague who’ve said that if you can ask the DVLA to fax the certificate’s to 00420 235 363 790 then they will be happy to accept them.
    I hope that helps.

    Chris

  147. Melis Says:

    Hello. I hold a driving licence from the Turkish Republic of Northern Cyprus since 2002 and have been driving since then. It is not classified as an international driving licence I think, but it is written with roman alphabet. Can I rent a car with this licence in the UK? Thank you.

  148. Chris Cox - Reservations, Avis UK Says:

    Hi Melis,

    If it is written in Roman alphabet then you will be fine renting with that licence.

    Chris

  149. Deepali Says:

    Hi,

    I am due to receive my Indian driving license in October 2009. When I arrive in the UK for a visit in June 2010, I will have been an Indian license holder for 8 months, is this length of time enough for me to rent a car through Avis? I am a British citizen residing in India and I also have a UK provisional license,

    Deepali

  150. Rob White- Marketing, Avis UK Says:

    Hi Deepali, unfortunately all customers need to have held a full licence for at least one year in order to qualify to rent with us. I am sorry that we are able to help you with yoru requirements at this time.

    Rob

  151. shaun felton Says:

    is it possible to hire a car when you have previously been disqualified? even if it was over for years ago and contained a drink driving and taking of a motor vehicle. ive had my license for over a year.

  152. Vicki Wilson - Marketing, Avis UK Says:

    Hi Shaun

    Unfortunately Avis has a strict rule that says that we do not rent to a driver who has an endorsement for unauthorised taking of a motor vehicle (endorsement code UT) regardless of when the offence occurred and that the disqualification period has ended.

    I’m very sorry that we are unable to help in this instance. If you have any further questions then please do not hesitate to ask.

    Vicki

  153. lee prentice Says:

    hi everyone just one quick question i have only held my licence since 23.6.2009 was wondering would i be able to hire a car with not holding a licence for a yr yet ?? i am also 27 is there any ristrictions on this and if so is there a company out there that will hire me a car

  154. Rob White- Marketing, Avis UK Says:

    Hi Lee, congratulations on passing your test! Unfortunately we are very strict on our rules for qualifying driving licences. I’m not sure any of the main providers would be any more relaxed. He might want to try someone a bit more smaller and local in this instance.

    Good luck!

    Rob

  155. David Williams Says:

    Hi,
    I have a UK licence and have been driving for more than 25 years. I am thinking of exchanging it for a French one since I live in Paris and I only have the old-style paper licence which is falling apart. If I exchange the licence, however, would this mean I cannot rent a car for a year?
    Thanks, David

  156. Chris Cox - Reservations, Avis UK Says:

    Hi David,

    The office would obviously need to see proof that you had held your licence for over 12 months e.g. a copy of your UK licence, a letter of Entitlement from the DVLA etc, something like this.
    If you were renting in the UK then the office would be able to call the DVLA as your history would still be on record.
    If you were renting outside the UK then I’d imagine the letter of Entitlement along with your French licence would suffice. If you are planning to rent in a particular country then let me know and I happily double-check with them to see what they would require.

    Chris

  157. Paul Says:

    I am travelling around the USA next year however it will be 10 – 11 months after I received my full licence – I am over 25 years old will this be an issue?

  158. Chris Cox - Reservations, Avis UK Says:

    Hi Paul,

    I’m afraid that you must have held your licence for at least 12 months if you wish to rent with Avis.
    Apologies
    Chris

  159. Tim Says:

    Hello,
    I am returning to the UK after a year traveling the world and would like to hire a car on my return…

    I have both a paper license and Photocard, however the ‘Photo’ (date on section 4b) on the photocard will have expired by a few days. On the rear I am licensed to drive until 2045…

    According to the DVLA I am still licensed to drive but I can only apply for a card with a new photo when I am back in the UK.

    Can I hire a car with AVIS given this ?

    Thanks
    Tim

  160. Chris Cox - Reservations, Avis UK Says:

    Hi Tim,

    Providing you have the paper part with you there would be no problem at all. It is just the photo which expires not the actual licence as you said. If you haven’t got the paper part then they would do a quick DVLA check.

    Chris

  161. MC Says:

    Hello, I will be travelling to dubai & I have UK driving licence. I have hired a car to use in dubai, can I just use my UK driving licence in dubai or will I need anything else other than my UK D/L & Counterpart?

  162. Chris Cox - Reservations, Avis UK Says:

    Hi MC,

    Dubai requires all non-residents to have an international licence along with their licence and counter part.

    Chris

  163. anil parekh Says:

    hi

    i have received 3 points in the last 6 months can i still hire a car from you?

    thanks

    Anil

  164. Kevin Says:

    Ive been trying to post a question but not been allowed to – I keep getting a message that my question is spam. How can I get help with my question from this site?

  165. Vicki Wilson - Marketing, Avis UK Says:

    Hi Kevin,

    Thanks for flagging this. I will have a look into this for you.

    If you want to send your comment to me on an email at comments@avis.co.uk I will have a look at it and try and put it up for you.

    If you have any other questions or feedback please let me know.

    Vicki

  166. Chris Cox - Reservations, Avis UK Says:

    Hi Anil,

    If you only have 3 points on your licence then yes you are fine renting a car with us.

    Chris

  167. Sabz Says:

    hi there i have an international licence and was wondering if i would be able to hire a car from avis with this licence, if so can i find some more information on it please

  168. Chris Cox - Reservations, Avis UK Says:

    Hi Sabz,

    In order to rent you will need your original licence which must have been held clean for at least 12 months. Where was your licence issued? How long have you held it? Which country are you planning to rent in?
    If you give me more information I’ll find out for you.
    Chris

  169. ian Says:

    Hi there

    I am looking to hire a car from ljubljana, slovenia for 12 days this august. I have 3 points on my licence in the last 6 months. In the booking conditions it states you can’t rent a car if you have points added in the last twelve months. Is this correct and is it slovenia specific or across all avis rental locations. Also I hope to be making booking with my air miles through there site.

    Many thanks for your help, Ian

  170. Chris Cox - Reservations, Avis UK Says:

    Hi Ian,

    There is no problem if you only have 3 points. The booking conditions refer to the fact that you should have held a licence for at least 12 months and it needs to be “reasonably” clean. If we asked for zero points I don’t think in today’s current climate we’d actually rent any cars at all so normally up to 6 points are accepted.
    I hope that helps
    Chris

  171. Pranav Says:

    Hi

    I hold a valid driving license issued in India (which is in English). I have this month also obtained a full UK driver’s license. I just wanted to confirm that I remain eligible to rent a car on the basis of my Indian driver’s license.

    Cheers

    Pranav

  172. Chris Cox - Reservations, Avis UK Says:

    Hi Pranav,

    Providing your Indian licence clearly states that it has been held for over 12 months then you will be fine. Taking along an international licence along with your original will help to ensure everything runs smoothly.

    I hope that helps

    Chris

  173. James Webb Says:

    Hi, I am travelling back to the UK on business in the first week of March and my company has booked me a car. I have a valid UK driving license but cannot locate the paper part (D470?). I am currently resident in Spain but am still using my UK license. How can I ensure that when I get to the Gatwick in March that I can pick up my car?
    I have read that you can do a quick DVLA check. What extra costs will I be charged?

  174. Chris Cox - Reservations, Avis UK Says:

    Hi James,

    Providing you pick up the car within DVLA opening hours (8am – 8.30pm – Mon – Friday or 8am – 5.30pm on Saturday) then they will be able to do a DVLA check at an extra cost of £5. If you are arriving out of these hours it will be more complicated and you will need to contact the DVLA before your pick up time to organize a Certificate of Entitlement.

    I hope that helps

    Chris

  175. David Dyson Says:

    I want to hire a car in England next week. I am a former UK resident but y UK driver’s permit is expired. I am now a resident of Quebec, Canada and hold a vail Quebec driver’s license. Unfortunately it is in French. It is pretty basic: name, address DOB, issue date and expiry date. Can I rent a car with this license?

    Thank you

  176. Michael O'Donnell- Reservations, UK Says:

    Hi David,

    The Canadian licence is fine, you will have no problems to rent with this in the UK,

    Thank you

    Michael

  177. Jennifer Nairn Says:

    I will be visiting UK from Australia next week, have a current Australian driving licence and wish to hire a car. Is my Australian licence all I need, and is the cost of hire any greater for customers who don’t have a UK licence?
    Hoping you will be able to post a reply before I leave Australia on June 7th.
    Thank you
    Jennifer

  178. Michael O'Donnell- Reservations, UK Says:

    Hello Jennifer,

    Your Australian licence is fine to use, as long as you have held it for a least a year and it is a full clean licence. There will be no extra cost for using it in the U.K.

    Regards,

    Michael

  179. ben Says:

    Can I hire an avis car in italy with s speeding points on my licence?

  180. Michael O'Donnell- Reservations, UK Says:

    Hi,

    Normally Avis will rent to anyone with up to 6 points on their licence,

    Regards,

    Michael

  181. Sharon Says:

    Hi,
    I’m visiting in the UK & would like to rent a car to travel in the UK. I hold a Malaysian driving licence & I don’t have an international licence.
    I understand from the comments posted from Chris/Rob that if the Malaysian driving licence is written in the roman alphabets, then I don’t need an international licence to drive on UK roads.
    The Malay language is written in roman alphabets but not in English. So does that mean I can rent a car to drive in the UK with my Malaysian driving licence?
    Would really appreciate if you could reply in a day or two.
    Thanks.

  182. Michael O'Donnell- Reservations, UK Says:

    Hi Sharon,

    A Malaysian licence will be fine to use in the U.K,

    Thanks,

    Michael

  183. Raj Says:

    Hi Michael,

    I’m in the same situation as Sharon above.
    Please can you email me a confirmation of this or a website which clearly states this? – would be really helpful to avoid delays when collecting the car.
    Many thanks.

  184. Oliver Says:

    Hello,

    I have had to surrender my licence for a fixed penalty so that 3 points can be put on the licence. In the time the licence will be away I am looking to hire a car. I have the temporary licence that the police provided me with and copies of the original. Would I be able to hire with Avis?

    Thanks.

  185. Maxiema - Avis Reservations, UK Says:

    Hi Oliver,

    That is fine in conjunction with a photo ID, such as a passport.

  186. Kate Says:

    Hi.
    I was disqualified for 6 months in May 2008 under totting up points (TT99). Can I hire a car from you now please? I have no points on my licence now.
    Thanks

  187. Michael O'Donnell- Reservations, UK Says:

    Hi Kate,

    I would need to know from where you would like to pick up the car. In theory if your licence is clean within the last year there should be know problem, but I would like to check with the Avis branch first.

    Which branch are you looking to pick up from?

    Regards,

    Michael.

  188. Kate Says:

    Hi Michael
    Thanks for your reply. It will either be Heathrow or Gatwick, will that make a difference? Many thanks for your help.
    Kate

  189. Michael O'Donnell- Reservations, UK Says:

    Hi Kate,

    I got an answer back from Heathrow, they say it will be ok as long as you have held the licence for a full year after the TT99 was finished. This will apply to whichever branch you rent from.

    I hope this helps,

    Michael

  190. Kate Says:

    Hi Michael

    That is great news, many thanks for your help.
    Best wishes
    Kate

  191. Sarah Says:

    Hi,

    I am travelling to Italy in a couple of days and was going to hire a car from Pisa airport. I have just realised however that i can’t find the card part of my licence. Will i still be able to hire with just the paper part?

    Thanks
    Sarah

  192. Michael O'Donnell- Reservations, UK Says:

    Hello Sarah,

    The card part is what the branch want to see for insurance purposes, so unfortunately the branch will not release the car to you.

    Regards,

    Michael

  193. Jason Says:

    Hi there im 22 years old and have recently passed my test. im due to travel across the uk to see family. i am looking to hire a car but ive been on other car hire sites which will take 21 yrs old + but they have to be driving for at least a year. is the case with all car hire companies? i have both parts to my full licence. thanks. Jason.

  194. Michael O'Donnell- Reservations, UK Says:

    Hi Jason,

    With Avis in the UK the minumum age to rent is 23 years old or over. You would also need to have held a full licence for at least a year to rent a car with us.

    Regards,

    Michael

  195. Simon Leach Says:

    Hi,

    I passed my test in October 2007 have been driving full time since. However, I did not apply and receive my licence until September 2009. Would this mean i am still ineligable to hire a car due to the fact that my licence is not yet 1 year old?

    Thanks

    Simon

  196. Michael O'Donnell- Reservations, UK Says:

    Hi Simon,

    Basically Avis will rent to you if you have held the licence for at least a year. So if the licence has a “valid from” date of September 2009, then you can start renting from September 2010.
    If however the “valid from” date is October 2007 and it’s a full and clean licence then you can rent now.

    I hope this helps.

    Michael

  197. Zaid Says:

    Will it be ok to rent a car from heathrow airport with an UAE driving licence.

    Many thanks

    Zaid

  198. Michael O'Donnell- Reservations, UK Says:

    Hello Zaid,

    An international driving licence is required if the licence is Non-Roman alphabet.

    Regards,

    Michael

  199. Tarang Says:

    I am travelling to UK from India and holding Indian driving licence with validity.
    To rent a car in UK for a week, do I need internation driving permit from india?

  200. Michael O'Donnell- Reservations, UK Says:

    Hi Tarang,

    Avis in the UK will accept the Indian licence as long as it is in the Roman alphabet. If not, an International Licence is required.

    Regards,

    Michael

  201. john Says:

    hi
    i like to hire a car,
    as i am having an international driving licence with me
    issued by motoring agencie in india, i was using it to drive around, as i am in the country for past 5 years and also
    got the new UK licence which is one month old. Do i meet the requirement of your 12 month licence period.
    i am 29 year old and work for an airline company
    please let me know my eligibility to hire a car from u

    thank u

    john

  202. Gio Says:

    Hi,

    I realise that this topic has already been discussed, but when I called Avis Customer Service I got discordant feedback and I’d really appreciate a further clarification.

    I have an upcoming booking for a car, to be picked up at Edinburgh airport in about two weeks. I held an Italian license for 9 years, but recently moved to the UK and had it exchanged to the UK equivalent (and had to surrender the Italian one, but have a photocopy).

    I now have a UK license. On the front of the photocard (at point 4), it indicates that it is valid from March 2011 (ie: the date when I received the exchanged license). However on the back it clearly says that I have been entitled to drive category “B” vehicles from October 2002. Additionally, it has the “70I” code (indicating that it’s the result of an exchange).

    When I contacted your customer services today I was told that I won’t be able to rent the car, for two reasons: (1) the UK license has formally been issued less than a year ago and (2) the rental station in EDI won’t be able to confirm that my previous license was clean. This doesn’t seem to make much sense, since even when I only had my Italian license nobody in the UK could have verified whether I had any penalties/endorsements (Italian licenses don’t have paper counterparts). Also, I have a very good history of recurrent rentals with Avis.

    Could you please confirm whether I will be able to rent the car?

    Thank you in advance for any feedback-

  203. Desiree - Reservations UK Says:

    Dear Gio,

    I have spoken to EDI Airport and they have confirmed that you will be able to pick up the car with your UK license as it states you have held a license in another country since Oct 2002.

    I hope this helps.

    Desiree – Reservations UK

  204. Gary Says:

    I picked up 3 points for speeding back in January 2011 (it’s my only endorsement) and want to hire a car in France (from Nice Airport) in August. Is this okay?

  205. Desiree - Reservations UK Says:

    Dear Gary,

    Providing you hold a full clean license(no more than 6 points in the last 12 months), you will be able to pick up the car in Nice. These 3 points for speeding will not be a problem when you arrive at Nice.

    Hope this helps.

    Desiree – Reservation UK

  206. Gus Says:

    Hi,

    I’m flying into to Edinburgh from Australia in June and was planning to hire a car. My girlfriend has a Full Australian License but mine is a P2. It is exactly the same as a UK full license, I can drive unsupervised any class C vehicle but there is a zero limit on BAC. I will have an IDP stating this and I have held the license for over 2 years and am 32 years old. I noted earlier that you won’t hire to a P2 license holder but my question is can I be named as a second driver?

    Many Thanks

    Gus

  207. Kevin Says:

    My daughter plans to rent a car in Scotland for our visit there. She will be the driver. She has a valid US drivers license. However, she has been a resident of UK for two years. She does not own or drive a car so she has never obtained a local drivers license. Will this present a problem when she rents the car or when she might have to make a claim on insurance?

    Thanks, Kevin

  208. Oliver Says:

    I’m looking into renting a car in Germany and am wondering whether my driver’s license from Singapore will be alright to pick up the car or do I need to get an international driver’s license?

  209. Desiree Says:

    Dear Oliver,

    Thank you for your blog. Apologies for the delay we have been experiencing some technical issues.

    When renting with Avis in Germany, a valid driving licence is that one issued in Roman Alphabet, if this license is issued in English it will be fine, however if it is not, you will require an international permit. The problem is not us renting you the car as per our terms and conditions, any license issued in roman alphabet is valid for renting, however if the police were to stop you and you don’t have the international permit, they could fine you.

    Desiree – Reservations UK

  210. Desiree Says:

    Dear Kevin,

    Thank you for your blog. Apologies for the delay we have been experiencing some technical issues.

    Regarding your blog query, as your daughter has been a UK resident for 2 years, she would need to get a valid UK driving license, as this is necessary after one year. She can contact the DVLA, and they will inform you how to validate her USA license for a UK license.

    Desiree – Reservations UK

  211. Philip Says:

    I have a UK photocard driving licence for which the photo has now passed its expiry date. As I now live permanently in France the DVLA will not allow me to update the photo. The French authorities happily accept my licence since French licences do not have an expiry date, or a photo.
    Will I have a problem hiring an Avis car when I visit the UK later this year? Do your counter staff check the expiry date of the photo?

  212. Desiree Says:

    Dear Philip,

    When renting in the UK, if the photo ID card has expired, its regarded as the driving license has expired and this needs to be replaced. If you now live permanently in France, I believe you would need to apply to convalidate your UK driving license for a french one.

    Desiree – Reservations UK

  213. Destiny Says:

    Im going to Dubai and Id like to hire a car, but Ive heard they only accept a ‘clean’ license, I have 2 SP30, 2007 and 2008 and a DR10 from 2002. Does this mean I cant hire a car?

  214. Desiree Says:

    Hello Destiny,

    I can confirm, when renting with Avis, you are able to rent with us providing you have held the license for over a year and it has been clean for the past 12 months, by this we mean no more than 6 points in endorsements in the last 12 months.

    I hope that helps.

    Desiree – Reservations UK

  215. Nadia Says:

    Hi, I am currently living in Italy and hold a UK licence. I would like to rent a car to use in Italy but also have the option of adding my partner. However he has had his UK licence for less than a year. I am querying this as I have been given conflicting information as to whether an additional driver also needs to have a licence for more than a year (and he is over 25). Will I be able to add him as an additional driver?

  216. Vaidhy Says:

    Hi,
    I moved to UK on may 2010, i have a full UK driving license for only 4 months and I have my Indian license for more than 10 years. I am planning to rent a car on 11dec till 14th dec 2011. Will i be able to do that.

    Thanks

  217. Assad Says:

    i have a us drivers license and am a us national resident in uk for over one year… as such, i cannot use my us license to drive in the uk… but if i travel to europe can i rent a car and driver there on my us license?

  218. Sabrina Says:

    Hi Vaidhy-
    Thanks for your comment!

    An international driving licence is required if the renter or additional driver(s) licence is non-Roman alphabet. If your Indian licence is in English or the Roman alphabet and is currently valid and has been for more that 12 months this will be accepted for rentals in the UK.

    Your UK licence can only be accepted once it has been held for over 1 year.

    I hope this helps-
    Sabrina, on behalf of the Avis Reservations Team

  219. Sabrina Says:

    Hi Assad,
    Thanks for your comment!

    Your US licence is accepted for rentals in Europe. This restriction for needing a UK licence after being resident for more than 12 months is only applicable for rentals in the UK.

    Sabrina, on behalf of Avis Reservations Team

  220. Kris Says:

    Hi my father and I are planning a trip for christmas…i am 24 years old I have held a full uk licence for two months, is it possible for my father to hire a caf and for me also to drive if I have my own insurance to cover it.

  221. Nirmal Says:

    Hi, I have held a Sri Lankan driving licence since 2005 including the international driving licence. I have been in the UK for more than a year so I can’t use my international licence despite it is still valid. I got my UK driving licence last week. Is there any way I could rent a car. I saw in a online forum that if you are over 25 you could pay a premium insurance fee and rent a car. Is this possible? or is there any other way? Please advice. Many Thanks.

  222. Alan Says:

    I am a UK citizen with a UK licence, however, as I am currently residing in Turkey I also have a Turkish licence. Technically, Turkey is my current country of residence. Can I use my Turkish licence without an IDP to hire a car in Canada?

  223. LWilkinson Says:

    Hi Nirmal,

    An international driving licence is required if the renter or additional driver(s) licence is non-Roman alphabet, except for Greek licences which are acceptable. If your Sir Lankan licence is in English or the Roman alphabet then this will be accepted for renting a car. You should take your UK licence with you as well as your Sri Lankan licence.

    The Premium Cover insurance reduces the excess down to £100, and is available for all drivers. The costs are:

    - Small Car costs £12.50 per day
    - Medium Car costs £15.50 per day
    - Large Car costs £18.00 per day

    All prices are inclusive of VAT, capped at 10 days and include a free additional driver.

  224. LWilkinson Says:

    Hi Kris,

    Unfortunately all drivers need to have held a full driving licence for a minimum 12 months. Therefore even with extra insurance or your own converage you will not be able to drive the rental car until you’ve held your licence for 1 year.

    If the driver is 23-24 years old they need to pay a young persons surcharge. The price is £11+VAT per day, capped at 10 days. However you still need to hold a licence for minimum 12 months.

    Let me know if you have any other questions.

    Lucy, on behalf of Desiree, Reservations team

  225. LWilkinson Says:

    Hi Alan,
    You can use your UK or Turkish licence – as long as its been valid for more than 12 months and is in English or Roman alphabet. If it’s not, an IDP will be needed as translation.

    Hope this helps.
    Best, Lucy (on behalf of Reservations team)

  226. Nirmal Says:

    Hi Lucy,

    Many thanks for your reply. My Sri Lankan Licence is in English. So that should be fine. :) But I have been in the UK for 3 years now. One of the car rental companies told me that since I have been in the UK for more than a year I can not use the Sri Lankan licence. Is this the case or am I ok to rent a car with Avis?

    Please advice.

    Thanks in advance,

    Nirmal

  227. LWilkinson Says:

    Hi Nirmal,

    If you are renting in the UK and have been a UK resident for more than 1 year you will need a UK licence. This is a general law for non-EU licence holders not just for rental companies.

    Hope this clarifies things.
    Best, Lucy

  228. Richard Jones Says:

    Hi

    I haven’t lived in the UK since 1999 but I will be returning this year for a couple of weeks. I have the old paper license but it has points on it. After all this time they have run out but will this affect the cost of the car?

    Thanks
    Richard

  229. LWilkinson Says:

    Hello Richard,
    When renting in the UK the requirement regarding the driver’s license is that you have held it for at least the last 12 months and have no more than 6 points in the past year. you will be fine providing your driving license is still valid (expiry date)and holds no more than 6 points in the last 12 months (which i believe should not be a problem since you havent lived in the UK since 1999).

    I hope this helps.
    Regards,
    Lucy, on behalf of Desiree- Reservations UK

  230. ram Says:

    hi,

    I have ordinary india driving license
    the letters are in English on the license. I don’t have international permit.

    Can I take a car on rent in the UK and any extra amount I have to pay If I am holding India driving Liceense.

    (I came UK on 6 months ago)

  231. Desiree Says:

    Hello Ram,

    When renting with Avis UK with a non UK drivers licence, providing you have held this for more than 12 months and the licence is issued using Roman Alphabet, you will not be required to obtain an international permit. As you state yours is in English you will be fine to rent with us in the UK at no extra cost.

    Desiree – reservations UK

  232. Peter Says:

    Hello, I am planning to return to the UK via France this year after a 12 year absence living in the USA.I have the two part UK licence with photo card, although my photo expired in 2011. Would Avis allow me to rent a car in France and drive to the UK?. I can then renew my licence in the UK. If not can I pick up a car in the UK (my licence will be sent to DVLA) and drive to France and back?
    Thank you.

  233. Desiree Says:

    Hello Peter,

    Unfortunately you would not be able to rent in France with an expired photo card. You can do so from the UK as the DVLA can fax a copy of your updated license to the Avis office. When renting from the UK you can indeed travel to France providing you return the vehicle to the UK. In order to cross the border you will need to purchase a continental package when you make your booking, the cost of this varies according to the length of the rental:

    1-07 DAYS: UKL 75.00 PLUS VAT
    8-14 DAYS: UKL 95.00 PLUS VAT
    15-21 DAYS: UKL 115.00 PLUS VAT
    22+ DAYS: UKL 135.00 PLUS VAT

    I hope that helps.

    Desiree – Reservations UK

  234. Heena Says:

    Hello,
    I am travelling to Cyprus soon, and would like to know if as a student (studying in France), can I use my Indian Driving license in cyprus?
    Thanks for your response.

  235. Desiree Says:

    Hello Heena,

    I have double checked this information for you, and the licence must be issued in Latin alphabet, if this is not the case you will need to get an International driving licence.

    Desiree – Reservations UK

  236. Ebony Hibbert Says:

    Hello,
    I am travelling to the United States tomorrow and renting a car next Friday. I recently had my photocard of my Australian drivers licence stolen. I have my old drivers licence with licence number and photo on it, plus an official VicRoads Notice which states the Licence Number (same as on the old licence), and the expiry date of 22.6.2021. Along with my passport will this be enough to rent the car? Many thanks Ebony

  237. Sabrina, Marketing UK Says:

    Hi Ebony,
    Thanks for your comment – sorry to hear your photocard was stolen.

    I’ve checked this for you and yes, you would be able to rent a car in America with a valid paper licence and passport.

    Have a great trip! Let us know how it goes.
    Sabrina

  238. Sowmya Says:

    Hi,

    I have been in the UK for 1 and a half years now. I have a valid India driving Licence for 7 years and have also applied for practical driving test for UK Driving Licence for car. I need to hire a car in June before which I will be getting my Full UK Licence. As it is stated in the Driver’s Licence Requirement that I need to have held the licence for 1 year, will my India Licence holding for the past 7 years be considered?

  239. Andrew Says:

    Hi

    I am travelling to US next month with my family on a Florida holiday, I have 3 points on my licence from a SP30 penalty within the last 6 months, can you confirm if I will have any issue renting a family car.

    thanks
    Andrew

  240. Sabrina, Marketing Says:

    Hi Andrew-
    Yes you are able to hire a car with us even if you have points on your licence.

    If you book by 15th June you can enjoy a 15% discount with Avis and a shopping voucher from Macy’s! Click here for further info.

    Enjoy your rental!
    Sabrina

  241. Debbie Says:

    I am visiting New \Brunswick Canada in August and need a hire car but have 3 points on my licence. Can i still hire a car please

  242. hars Says:

    I was in Uk on June 2011 and then went back and came in sept 2011 – is my one year licence to drive in Uk valid from June or sept ?

  243. LWilkinson Says:

    Hi Debbie & Hars – you will be able to hire with 3 points on your licence. Hope this helps.

  244. LWilkinson Says:

    Hi Hars – if you received your licence in June 2011 and have had it for longer than 12 months, this will be fine.

  245. allan fraser Says:

    i have 9 points on my licence for speeding and need to hire in las vegas can i still hire

  246. Claire Says:

    Hi Allan, have the 9 points been issues in the last 12 months? The driving license requrements are that you have held it for more than 12 months and no more than 6 points in endorsement for the last 12 months also. Any points which may have expired before the last 12 months, do not count.

  247. Jamie Says:

    Hi, thanks for providing all the help on this page :) I am travelling to Sicily in a few days and I would like to hire a car. My UK license is being replaced and DVLA have faxed a copy of my Certificate of Entitlement to the Trapani Airport office, who can’t determine if it entitles me to drive or not. Could you help me out? Thank you.

  248. J. Says:

    Hi there,

    I have the following questions: Me and my Girlfriend both have a German drivers license and are currently in Scottland. However, my was recently stolen in Germany. Now, if she rents the car and I drive the car without being able to show a driving license although having one, what is going to happen in Scottland?

    Thanks

  249. Sandeep Says:

    I saw your response to q 84 (Indian license) and booked a car with Avis. I also checked at your customer care and chat before doing so. But when I reached your edinburgh location at 3 pm, I was denied a car because my license said valid throughout india. as a result i had to take a train to fort william and reached at 11:30 pm instead of 6 pm with a 3 year old kid. Worst possible experience with Avis.

  250. Claire Says:

    I’m very sorry to hear that Sandeep. Have you sent an official complaint to customer.service@avis.co.uk?

  251. Claire Says:

    Hello, sorry to hear you’ve had your license stolen. Unfortunately you do have to show your license to be able to drive an Avis car.

  252. Claire Says:

    Hello,
    Unfortunately a DVLA faxed copy is only valid for rentals taking place in the UK. A valid license must be presented outside of the UK.

  253. DannyO Says:

    Hello,
    My girlfriend is looking to rent a car in ashford uk in 2 days time she is 23 and has had her licence for 2 years 7 months and after we read your numerous posts on here stating a valid licence for 12 months is fine went to book only to find at the bottom of the booking page it states the licence must be held for 3 years HELP
    a prompt answer would be greatly appreciated as only 1/2 days to book

  254. Claire Says:

    Hello Danny,
    I’m sorry- our policy is that you must have held a license for a minimum of 36 months currently.

  255. Matt Says:

    Hi,
    I’m 32 years old and hold an Australian P2 licence, Which is equilivent to a uk b licence I am told(Not a learners licence). I want to hire a car in Germany and drive to France.Is there any restrictions on hiring a vehicle?

  256. Jordan Says:

    Hello Matt,
    Here are the minimum requirements for renting a car in Germany: minimum 1 year Full Clean Driving Licence and a Credit or Debit Card at the Driver’s name (no Electron, Maestro or Switch cards). The car can be taken to France at no additional cost.

  257. Brian Rawding Says:

    I will be 76 yrs old when I visit the UK in June 2014. I have a clean licence and no insurance claims in the 58 yrs since I passed my test in Nottingham. I have held an Australian licence since 1970.
    Will I be able to hire a car in the UK

  258. Liam Says:

    Hello,

    I hold both full and current New Zealand and Australian drivers licenses’. Am I able to hire a rental car in the UK with these? I have held the New Zealand one for over ten years and the Australian for nearly 5 years.

    cheers
    Liam

  259. Vipi Says:

    Do you provide car rentals if the driver has a UK license for less than 12 months ?

  260. The Avis Blog Team Says:

    Hello Vipi

    For rentals in the UK, all drivers will need to have held a licence for at least 36 months at the time of rental. The duration of licence required will vary by country, so this may be longer or shorter depending on where you are travelling. Please refer to the specific location comments when booking online or please contact our call centre on 0844 581 0147.

    Regards,
    The Avis Blog Team

  261. The Avis Blog Team Says:

    Hi Liam

    Yes you will be able to hire in the UK. Please bring all parts of your driving licence(s) to show to the rental desk at time of collection.

    Regards,
    The Avis Blog Team

  262. The Avis Blog Team Says:

    Hi Brian

    If you have a valid drivers licence you will be able to hire in the UK.

    Regards,
    The Avis Blog Team

  263. dave Says:

    Hi, I have a Malaysia driving license (with roman alphabet). I will be visiting London for a week in London, can i hire a van (with 7 seats) using my Malaysia driving license? thanks for your advice

  264. Caroline Says:

    Hi I need to rent a car in Atlanta USA and have forgotten my licence. Will your local office accept a fax from the dvla. My licence which is at home is the old paper type.

  265. matt Says:

    I am looking to rent in switzerland, I am 25 and in 2007 I had an 18 month ban for drink driving. I have since retaken my test and held uk license for 14 months without any issues, would this be okay? I have spoken to your booking dept who advised it would be fine but couldnt provide written confirmation. Can you confirm?

  266. The Avis Blog Team Says:

    Hi Dave,

    You can use your Malaysian Driving Licence (with Roman alphabet) in the UK. I would recommend you book in advance for the 7 seat vehicle.

    Regards,
    The Avis Blog Team

  267. Hanshen Says:

    Hi, i have a Malaysia driving license and i’m in england currently. I will visit ireland in 2 weeks time, i heard that i have to apply a driving permit to drive in ireland. Can i do that in UK? thank you

  268. Daniel, Avis Social Says:

    Hi Hanshen,

    Please contact the https://www.gov.uk/contact-the-dvla for more information regarding legally driving in the UK.

    Many Thanks,

    Dan
    Avis Social Media

  269. Daniel, Avis Social Says:

    Hi Matt,

    As long as the issue date on your license is more than 36months, you will be permitted to hire a vehicle with Avis.

    Anything else, don’t hesitate to ask.

    Many Thanks,

    Dan
    Avis Social Media

  270. Daniel, Avis Social Says:

    Hi Caroline,

    Please email socialmedia@avis.co.uk with your full requirement.
    Include dates, car type etc

    The USA offices would require both parts of your license. Do you have either?
    We will get in contact with them directly to check if they would accept a faxed copy, but we would need the above details first.

    Anything else, don’t hesitate to ask.

    Many Thanks,

    Dan
    Avis Social Media

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