Comments on: New Avis iPhone application. http://www.avis.co.uk/blog/new-avis-iphone-application/ Information about renting a car with Avis in the UK and abroad. Money saving tips and offers.. Fri, 03 Feb 2012 16:56:48 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Rodger, Marketing UK http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-5481 Rodger, Marketing UK Mon, 19 Sep 2011 15:01:43 +0000 http://www.wetryharder.co.uk/?p=1267#comment-5481 Hi Craig, Thanks for your comment and please accept my apologies for the late reply to your blog post. I'm happy to announce that we are in the process of building an Avis Android application and should be available for you to download in the near future. When the application is available to download we will announce it on our blog. So keep an eye out for announcements on all our mobile releases! With regards to your second point, I too am an Android user and I do not have any problems submitting comments via the our blog. I'm more than happy to take a further look into this for you. Please send your mobile spec to comments@avis.co.uk and I will investigate this issue for you. Rodger Hi Craig,

Thanks for your comment and please accept my apologies for the late reply to your blog post.

I’m happy to announce that we are in the process of building an Avis Android application and should be available for you to download in the near future.

When the application is available to download we will announce it on our blog. So keep an eye out for announcements on all our mobile releases!

With regards to your second point, I too am an Android user and I do not have any problems submitting comments via the our blog. I’m more than happy to take a further look into this for you.

Please send your mobile spec to comments@avis.co.uk and I will investigate this issue for you.

Rodger

]]> By: Craig Cockburn http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-5466 Craig Cockburn Sat, 10 Sep 2011 17:46:50 +0000 http://www.wetryharder.co.uk/?p=1267#comment-5466 Two issues 1. Android has been out for ages, been out selling iPhone for a while and Hertz have an android app but you don't. Get a move on. 2. When submitting this form on android it barfed and said I didn't have javascript or cookies enabled. First of all I do and secondly on a simple form submit I shouldn't need either (and you need to deal with the no-javascript option for disability access). Please sort it. (using a PC to submit this because of problem 2) Two issues

1. Android has been out for ages, been out selling iPhone for a while and Hertz have an android app but you don’t. Get a move on.

2. When submitting this form on android it barfed and said I didn’t have javascript or cookies enabled. First of all I do and secondly on a simple form submit I shouldn’t need either (and you need to deal with the no-javascript option for disability access). Please sort it.

(using a PC to submit this because of problem 2)

]]> By: Rodger van Zyl - Marketing, Avis UK http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4742 Rodger van Zyl - Marketing, Avis UK Wed, 13 Apr 2011 10:11:38 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4742 Hello Andy, Thank you for your comments on the iPhone application. As you are aware our iPhone application does not share booking information with the website online accounts. We understand that this function would be a benefit our customers, so it is something we’ll keep in mind for future developments. However, you are able to modify your booking on our website or iPhone app. Every booking made on the iPhone is saved in the "Bookings" section which can be found in the bottom navigation menu. There you can retrieve your booking and modify it at any time, or you can go to "View, modify or cancel a booking" which can de found on the booking panel of the website. Regards Rodger Hello Andy,

Thank you for your comments on the iPhone application.

As you are aware our iPhone application does not share booking information with the website online accounts. We understand that this function would be a benefit our customers, so it is something we’ll keep in mind for future developments.

However, you are able to modify your booking on our website or iPhone app.

Every booking made on the iPhone is saved in the “Bookings” section which can be found in the bottom navigation menu. There you can retrieve your booking and modify it at any time, or you can go to “View, modify or cancel a booking” which can de found on the booking panel of the website.

Regards
Rodger

]]> By: Andy http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4741 Andy Tue, 12 Apr 2011 09:47:35 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4741 Made a booking using the iphone app - very simple. Unfortunately, now I want to amend the booking, I cannot do this. Also, I cannot see the booking when I use Avis Internet site. Can you tie the two booking methods together? Made a booking using the iphone app – very simple. Unfortunately, now I want to amend the booking, I cannot do this. Also, I cannot see the booking when I use Avis Internet site.

Can you tie the two booking methods together?

]]> By: Dermot Gildea http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4740 Dermot Gildea Thu, 17 Feb 2011 22:52:00 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4740 I live in Ireland but often book rentals in the UK on business trips. Could you submit the app to the Irish app store as I can't access it at present? Rgds Dermot Gildea I live in Ireland but often book rentals in the UK on business trips. Could you submit the app to the Irish app store as I can’t access it at present?

Rgds
Dermot Gildea

]]> By: Rodger - Marketing, Avis UK http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4739 Rodger - Marketing, Avis UK Tue, 01 Feb 2011 16:50:46 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4739 Hi Steve, Thank you for your comments regarding future technology improvements. This is definitely something we will consider for any future developments we pursue. We’re always looking at reducing the time our customers spend at Avis car hire branches. Currently we run a service called "3 Minute Promise" this is where we promise to get you your keys within 3 minutes. If we take longer than 3 minutes we’ll give you a £20 John Lewis voucher. Our 3 minute promise combines technology as well as a great service, provided by the Avis rental agents. If you would like to find out more please go to http://www.avis.co.uk/ProductsServices/Additional-Services/3-Minute-Promise . If you have any other suggestions or questions please feel free to let me know. Rodger. Hi Steve,

Thank you for your comments regarding future technology improvements. This is definitely something we will consider for any future developments we pursue.

We’re always looking at reducing the time our customers spend at Avis car hire branches. Currently we run a service called “3 Minute Promise” this is where we promise to get you your keys within 3 minutes. If we take longer than 3 minutes we’ll give you a £20 John Lewis voucher.

Our 3 minute promise combines technology as well as a great service, provided by the Avis rental agents. If you would like to find out more please go to http://www.avis.co.uk/ProductsServices/Additional-Services/3-Minute-Promise .

If you have any other suggestions or questions please feel free to let me know.

Rodger.

]]> By: Steve http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4738 Steve Sat, 29 Jan 2011 10:13:32 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4738 Not really any use if it doesn't contain the Preferred bookings details made on line rather than through the app. Take a look at the BA app, where they issue bar code tickets etc so you can "check in" without having to go to the desk. That would be a great productivity improvement for you and the customer. You send the notification of the bay number the car is in, we just go straight to it and your security guy on the exit scans the barcode for confirmation. Not really any use if it doesn’t contain the Preferred bookings details made on line rather than through the app.

Take a look at the BA app, where they issue bar code tickets etc so you can “check in” without having to go to the desk. That would be a great productivity improvement for you and the customer. You send the notification of the bay number the car is in, we just go straight to it and your security guy on the exit scans the barcode for confirmation.

]]> By: Sara Bergamo, Marketing UK http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4737 Sara Bergamo, Marketing UK Tue, 07 Sep 2010 10:05:31 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4737 Hi lunardream, Unfortunately each country develops its own apps and we are unable to offer the UK one on the US app store. However I've checked with my colleagues in the US and they have a great Avis App which you can download for free in the USA. Here's the link https://www.avis.com/car-rental/content/display.ac?contentId=avis-iphone-app-US_en-015260&ICID=HP_spot3I_T_iphone_166 hope this helps thanks Sara Hi lunardream,

Unfortunately each country develops its own apps and we are unable to offer the UK one on the US app store. However I’ve checked with my colleagues in the US and they have a great Avis App which you can download for free in the USA.

Here’s the link https://www.avis.com/car-rental/content/display.ac?contentId=avis-iphone-app-US_en-015260&ICID=HP_spot3I_T_iphone_166

hope this helps
thanks
Sara

]]> By: Andreas - Avis Germany http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4736 Andreas - Avis Germany Wed, 01 Sep 2010 11:42:20 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4736 @Neil Please check -> Settings -> General -> International -> Language = Englisch and Region Format = United Kingdom. These settings are responsible for the correct translation in the App. cheers Andreas @Neil
Please check
-> Settings
-> General
-> International
-> Language = Englisch
and Region Format = United Kingdom.

These settings are responsible for the correct translation in the App.

cheers
Andreas

]]> By: Neil http://www.avis.co.uk/blog/new-avis-iphone-application/#comment-4735 Neil Wed, 01 Sep 2010 07:01:26 +0000 http://www.wetryharder.co.uk/?p=1267#comment-4735 The application works quickly and could be really good. Unfortunately, on my device all place names and car descriptions are in German. I can find no reason why this would be, either in the app settings or my profile. Please have a look at fixing this given it could be a really good app. The application works quickly and could be really good. Unfortunately, on my device all place names and car descriptions are in German. I can find no reason why this would be, either in the app settings or my profile. Please have a look at fixing this given it could be a really good app.

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