Comments on: Renting a car one way http://www.avis.co.uk/blog/renting-a-car-one-way/ Information about renting a car with Avis in the UK and abroad. Money saving tips and offers.. Fri, 03 Feb 2012 16:56:48 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Vicki - Marketing, Avis UK http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3812 Vicki - Marketing, Avis UK Fri, 04 Feb 2011 09:01:34 +0000 http://wetryharder.co.uk/?p=427#comment-3812 Hi Gavin, Thanks for your comment. Please can you email me at comments@avis.co.uk with the full details of your rental (including date, length of rental, pick-up and drop off locations etc) and I will pass this on to our reservation team who will be able to help you out. Alternatively you could call them on 08445 818181. Vicki Hi Gavin,

Thanks for your comment.
Please can you email me at comments@avis.co.uk with the full details of your rental (including date, length of rental, pick-up and drop off locations etc) and I will pass this on to our reservation team who will be able to help you out. Alternatively you could call them on 08445 818181.

Vicki

]]> By: Gavin http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3811 Gavin Fri, 04 Feb 2011 00:22:40 +0000 http://wetryharder.co.uk/?p=427#comment-3811 hello, i want to hire a van from Belfast Northern Ireland and drive to Faro portugal and leave the van their one way, how much will this cost? thanks hello, i want to hire a van from Belfast Northern Ireland and drive to Faro portugal and leave the van their one way, how much will this cost? thanks

]]> By: Rob http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3809 Rob Sun, 28 Sep 2008 19:44:11 +0000 http://wetryharder.co.uk/?p=427#comment-3809 7 Things to Know when Renting a Car In today's society, there are a number of reasons why people rent a car. Some of the top reasons are vacations, a car they own is in the shop and renting a nicer car for a special occasion. Whatever the reason that you are considering renting a car; there are some things that you should know first. 1- It is wise to shop around when looking for to rent a car. Always find at least three rental car companies to compare, although more will be better. Be sure to ask all the companies the same questions to get the most accurate answers. Most rental car companies will have websites online to find basic information, but it is best to call as local branches may have deals that are not advertised online. 2- When you call, be sure to ask about price, vehicle availability, as well as any specials that the branch has to offer. It is worth noting here, that many of these companies will have special arrangements with hotels, airlines or even warehouse stores. 3- You will want to ask about any special instructions that are required of you while renting the car, for example, filling up the gas tank or pick up and drop off times. Not adhering to these policies can result in fees. For more tips visit : http://freeredhottip.com/car/7_things_to_know_when_renting_a_car.html 7 Things to Know when Renting a Car

In today’s society, there are a number of reasons why people rent a car. Some of the top reasons are vacations, a car they own is in the shop and renting a nicer car for a special occasion. Whatever the reason that you are considering renting a car; there are some things that you should know first.

1- It is wise to shop around when looking for to rent a car. Always find at least three rental car companies to compare, although more will be better. Be sure to ask all the companies the same questions to get the most accurate answers. Most rental car companies will have websites online to find basic information, but it is best to call as local branches may have deals that are not advertised online.

2- When you call, be sure to ask about price, vehicle availability, as well as any specials that the branch has to offer. It is worth noting here, that many of these companies will have special arrangements with hotels, airlines or even warehouse stores.

3- You will want to ask about any special instructions that are required of you while renting the car, for example, filling up the gas tank or pick up and drop off times. Not adhering to these policies can result in fees.

For more tips visit :

http://freeredhottip.com/car/7_things_to_know_when_renting_a_car.html

]]> By: Simon Robinson http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3808 Simon Robinson Thu, 21 Aug 2008 08:42:57 +0000 http://wetryharder.co.uk/?p=427#comment-3808 Dear Rob/Avis. Thanks for sorting out the problem (see comments 8 and 10) I got home last night to find a refund for the full amount back on my Visa card. I appreciate your efforts. Best wishes Simon Dear Rob/Avis.
Thanks for sorting out the problem (see comments 8 and 10)
I got home last night to find a refund for the full amount back on my Visa card. I appreciate your efforts. Best wishes

Simon

]]> By: Stephen Spiers - Customer Service, Avis UK http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3807 Stephen Spiers - Customer Service, Avis UK Fri, 15 Aug 2008 09:36:43 +0000 http://wetryharder.co.uk/?p=427#comment-3807 Hi Ruth, You will not be charged the one way fee betweeen these two locations. Hope this helps, Stephen Hi Ruth,

You will not be charged the one way fee betweeen these two locations.

Hope this helps,

Stephen

]]> By: Ruth Kennedy http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3806 Ruth Kennedy Thu, 14 Aug 2008 18:50:35 +0000 http://wetryharder.co.uk/?p=427#comment-3806 I want to pick up a car in downtown Glasgow and drop it off a few days later at the airport which is apparently only a 20 minute drive away. Do I have to pay the £40.00 for this? I want to pick up a car in downtown Glasgow and drop it off a few days later at the airport which is apparently only a 20 minute drive away. Do I have to pay the £40.00 for this?

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3805 Rob White- Marketing, Avis UK Wed, 13 Aug 2008 19:56:33 +0000 http://wetryharder.co.uk/?p=427#comment-3805 Hi Rob, I cannot think of any way to avoid the one-way fee currently as we do not have any promotions running between these locations. I appreciate your perspective on the one way fee. Unfortunately, even though they are busy locations, we need to ensure we have the right cars at the right place at the right time and the one way fee helps us manage this particularly as it can be costly to transport cars back. However, I appreciate what you are saying and I will discuss this with our pricing team. Our policy on one way fees is one of those things that is constantly under review and your feedback really helps. Let me know if you have any further thoughts or suggestions. Rob Hi Rob, I cannot think of any way to avoid the one-way fee currently as we do not have any promotions running between these locations. I appreciate your perspective on the one way fee. Unfortunately, even though they are busy locations, we need to ensure we have the right cars at the right place at the right time and the one way fee helps us manage this particularly as it can be costly to transport cars back.

However, I appreciate what you are saying and I will discuss this with our pricing team. Our policy on one way fees is one of those things that is constantly under review and your feedback really helps.

Let me know if you have any further thoughts or suggestions.

Rob

]]> By: Rob http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3804 Rob Mon, 11 Aug 2008 11:17:59 +0000 http://wetryharder.co.uk/?p=427#comment-3804 I will need to pick up a car at Luton Airport and return it to Gatwick Airport. Unfortunately, the difference in price if I returned to Gatwick instead of the pick up location is £47 (a bit more than the usual £40) . First, is there any way to avoid this charge? Second, if not, how do you justify this in a case where a car is just moved from one busy location (Luton) to an even busier location (Gatwick). I can understand the logic of needing to "reposition" cars dropped off in remote locations, but where the pick up and return locations are major airport locations and not so far apart, why should the one way fee be charged at all. PS, just discovered that one of your main competitors charges the same price for the rental whether dropped off at Gatwick rather than Luton. Avis £45 (drop back to Luton, Avis £92 (drop back at Gatwick, Competitor (around £60 - converted from Swiss Fr -drop to Luton or Gatwick). I'd rather rent from Avis, but not so much I want to pay an extra £30+! I will need to pick up a car at Luton Airport and return it to Gatwick Airport. Unfortunately, the difference in price if I returned to Gatwick instead of the pick up location is £47 (a bit more than the usual £40) . First, is there any way to avoid this charge? Second, if not, how do you justify this in a case where a car is just moved from one busy location (Luton) to an even busier location (Gatwick). I can understand the logic of needing to “reposition” cars dropped off in remote locations, but where the pick up and return locations are major airport locations and not so far apart, why should the one way fee be charged at all. PS, just discovered that one of your main competitors charges the same price for the rental whether dropped off at Gatwick rather than Luton. Avis £45 (drop back to Luton, Avis £92 (drop back at Gatwick, Competitor (around £60 – converted from Swiss Fr -drop to Luton or Gatwick). I’d rather rent from Avis, but not so much I want to pay an extra £30+!

]]> By: Simon Robinsons http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3803 Simon Robinsons Mon, 21 Jul 2008 08:35:25 +0000 http://wetryharder.co.uk/?p=427#comment-3803 Hi Stephen, thanks for your speedy response. I did try Customer service at the time with daily calls to the 20284888765 number and were told that there was no information for about a week and then that it had gone to your insureres. I also filled in an on line customer satisfaction survey, which generated no response from Avis and finally I posted a comment here. I'd appreciate any help you can give me. Best wishes Simon Hi Stephen, thanks for your speedy response. I did try Customer service at the time with daily calls to the 20284888765 number and were told that there was no information for about a week and then that it had gone to your insureres. I also filled in an on line customer satisfaction survey, which generated no response from Avis and finally I posted a comment here. I’d appreciate any help you can give me.
Best wishes
Simon

]]> By: Stephen Spiers - Customer Service, Avis UK http://www.avis.co.uk/blog/renting-a-car-one-way/#comment-3802 Stephen Spiers - Customer Service, Avis UK Wed, 16 Jul 2008 09:06:55 +0000 http://wetryharder.co.uk/?p=427#comment-3802 Hi Simon, If you can send your rental agreement number to comments@avis.co.uk, we'll look into this. However, the quickest way to get a response is to contact our customer services department on customer.service@avis.co.uk or on 0870 608 6363. Regards, Stephen Hi Simon,

If you can send your rental agreement number to comments@avis.co.uk, we’ll look into this. However, the quickest way to get a response is to contact our customer services department on customer.service@avis.co.uk or on 0870 608 6363.

Regards,

Stephen

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