As our car hire delivery and collection service continues to grow, we recently conducted research into the delivery habits of UK consumers and found that British consumers are becoming more demanding than ever.
Topping Brits wish list of most desirable delivery items are a cooked English breakfast following a night on the tiles, freshly brewed high street coffee to kick-start the working week, fish and chips from the local chippy, alcohol post closing time and a cooked Sunday roast. Not forgetting emergency supplies such as toilet rolls, petrol for when the nearest filling station is out of reach, plus shoe repair, laundry and dry cleaning.
We’re spending and ordering more than ever before
So dependent as a nation have we become on direct delivery services , that we are now ordering a staggering 1.5 billion deliveries a year at a cost of £16.8 billion – that’s an average of 30 deliveries per person, totalling £342.
We’re becoming more demanding
Three quarters (73%) now expect a delivery service as standard when purchasing goods, three out of four (75%) would like companies to offer a courier collection service for unwanted items and a massive 89% would consider switching supplier if they didn’t offer direct delivery.
Delivery just to the home is also no longer enough, with 78% expecting to be able to receive goods to their place of work or other addresses. Over half (58%) also admit that even next day delivery offers limited flexibility for busy schedules with 63% keen to see same day delivery more readily available.
Our research clearly demonstrates the popularity of delivery services. Car hire is just one example of a delivery service which has cropped up to meet time poor customers and
Avis Delivers gives those customers the flexibility to have a car delivered and collected for just £10 each way, wherever they are.
About Avis Delivers
- Delivery (and collection) available straight to your door whether at home, at the office or even at the gym!
- Same day delivery if booked before 12noon
- Only £10 per Delivery and £10 per Collection
- Choose a delivery window that’s convenient to you
For more details on the Avis Delivers service visit www.avis.co.uk/homedelivery or call 0844 581 8181.
January 26th, 2012 at 9:12 pm
I recently hired a car and would like to comment on the excellent service I received from the Avis barrow in furness office particularly Yvonne who was most helpful and very professional – thank you Avis
January 30th, 2012 at 3:21 pm
Thanks for the feedback Ron! Always nice to hear. We’ll make sure this is passed onto the team at Barrow in Furness.
January 31st, 2012 at 11:12 pm
Hi,
Apologies for posting the question here – not sure where to ask!
I need to hire a car to pick my spanish father in law up from the airport. He then wants to use the car himself. I understand the additional drivers fee, but does he need to be there when i collect the car and sign the agreement? Obviously its not possible and I am hoping that when i pick him up we can go back to the local (Leeds) depot and have him added as driver?
Thanks
February 2nd, 2012 at 11:24 am
Hello, thank you for your post.
Whenever you need to add an additional driver, this does not need to be done at time of pick up. In order to add an additional driver at any point during the rental, all you need to do is go to any Avis location with the person who wants to be the additional driver and their driving license along with the rental contract and they will be able to add them to the contract.
I hope this helps.
Desiree – Reservations UK