Comments on: The We Try Harder blog is a year old! http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/ Information about renting a car with Avis in the UK and abroad. Money saving tips and offers.. Thu, 11 Apr 2013 15:10:21 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3121 Rob White- Marketing, Avis UK Tue, 15 Apr 2008 10:03:41 +0000 http://wetryharder.co.uk/?p=375#comment-3121 Hi David, I'll definitely pass your feedback on to our station network team! In the meantime, have you read about our new Avis Home Delivery Service? Here is the link to our blog post about it: http://wetryharder.co.uk/?p=387 . I'd be interested in your thoughts on it. Hi David, I’ll definitely pass your feedback on to our station network team! In the meantime, have you read about our new Avis Home Delivery Service? Here is the link to our blog post about it: http://wetryharder.co.uk/?p=387 . I’d be interested in your thoughts on it.

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3120 Rob White- Marketing, Avis UK Thu, 10 Apr 2008 18:53:58 +0000 http://wetryharder.co.uk/?p=375#comment-3120 Hi Richard, a quick update for you. While I look into the sign up process for Avis Preferred on the avis.co.uk website, I do have a resolution. You can sign up with your Dominican Republic country of residence on the avis.com (the US website) by clicking on the following link: https://www.avis.com/AvisWeb/profile/enrollment.ex?APPLICATION_TYPE=PREFERRED&action=PREFEAMEA. I hope this helps! Rob Hi Richard, a quick update for you. While I look into the sign up process for Avis Preferred on the avis.co.uk website, I do have a resolution. You can sign up with your Dominican Republic country of residence on the avis.com (the US website) by clicking on the following link: https://www.avis.com/AvisWeb/profile/enrollment.ex?APPLICATION_TYPE=PREFERRED&action=PREFEAMEA.

I hope this helps!

Rob

]]> By: David Barrie http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3119 David Barrie Thu, 10 Apr 2008 16:04:42 +0000 http://wetryharder.co.uk/?p=375#comment-3119 this blog is a great departure. well done! so now I can make a plea for those of us renters lost in the Avis Bermuda Triangle of West Yorkshire. Your station in Wakefield closed some time ago. So for us customers who are constantly on the move, we have to make diversions to Leeds or Sheffield to pick up one of your cars to operate on the fly in the region. If spoken to nicely, your offices might deliver but not to people arriving at train stations. I know you're a company and not the National Health Service but if you want loyalty, somehow there needs to be comprehensive coverage. You are miles ahead of the competition in offering customer service but the service is non-existent in Wakefield neck of the woods - and we're not talking Snowdonia or the Scottish Highlands. Can you sort this? this blog is a great departure. well done!

so now I can make a plea for those of us renters lost in the Avis Bermuda Triangle of West Yorkshire.

Your station in Wakefield closed some time ago.

So for us customers who are constantly on the move, we have to make diversions to Leeds or Sheffield to pick up one of your cars to operate on the fly in the region.

If spoken to nicely, your offices might deliver but not to people arriving at train stations.

I know you’re a company and not the National Health Service but if you want loyalty, somehow there needs to be comprehensive coverage.

You are miles ahead of the competition in offering customer service but the service is non-existent in Wakefield neck of the woods – and we’re not talking Snowdonia or the Scottish Highlands.

Can you sort this?

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3118 Rob White- Marketing, Avis UK Tue, 08 Apr 2008 13:03:44 +0000 http://wetryharder.co.uk/?p=375#comment-3118 John - thanks for the excellent comments. I've forwarded this on to the team in Atlanta. Richard - I'm just waiting for feedback as to why you cannot add the Dominican Republic as your country of residence. I'll post a full update, hopefully with a resolution, as soon as I've received clarity on this. Rob John – thanks for the excellent comments. I’ve forwarded this on to the team in Atlanta.

Richard – I’m just waiting for feedback as to why you cannot add the Dominican Republic as your country of residence. I’ll post a full update, hopefully with a resolution, as soon as I’ve received clarity on this.

Rob

]]> By: Richard Johnston http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3117 Richard Johnston Sun, 06 Apr 2008 13:10:32 +0000 http://wetryharder.co.uk/?p=375#comment-3117 You won´t allow me to sign up for Avis Preferred because you will not allow me to enter my country of residence - the Dominican Republic. Otherwise your comments were useful! You won´t allow me to sign up for Avis Preferred because you will not allow me to enter my country of residence – the Dominican Republic. Otherwise your comments were useful!

]]> By: robert http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3116 robert Sun, 06 Apr 2008 08:04:43 +0000 http://wetryharder.co.uk/?p=375#comment-3116 Hi there Richar, There is a loyalty scheme,and it is discusses extensively here on the blog as well. It's called Avis Preferred, and you can join here: http://www.avis.co.uk/APsignup.aspx Once you join, your details will be in the system, and in many locations you won't even have to go into the Avis office when you arrive at the rental station. Your name will be on a digital board, with details of where the car is waiting for you. That said, Rob, it might be a good idea to have a clearer link on the avis.co.uk home page? Kind regards, Robert Hi there Richar,
There is a loyalty scheme,and it is discusses extensively here on the blog as well.
It’s called Avis Preferred, and you can join here:

http://www.avis.co.uk/APsignup.aspx

Once you join, your details will be in the system, and in many locations you won’t even have to go into the Avis office when you arrive at the rental station.
Your name will be on a digital board, with details of where the car is waiting for you.

That said, Rob, it might be a good idea to have a clearer link on the avis.co.uk home page?

Kind regards,
Robert

]]> By: John Maloney http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3115 John Maloney Sat, 05 Apr 2008 18:51:25 +0000 http://wetryharder.co.uk/?p=375#comment-3115 Just come back from Mephis USA after a week's trip and THREE Avis cars!! 1st car from Atlanta Airport had a defunct cigarette lighter socket so couldn't charge phone. Quickly and immediately changed at Memphis Airport. This car then suffered a large nail in the side of the tyre. Next car delivered on a trailer at 8.00pm at night to our hotel. Three cars in a week! Is this a record? As usual Avis service absolutely superb!! Why would anyone rent a car in the USA with anyone else? just booked next car for trip in May. Well done Avis. You DID try harder! Just come back from Mephis USA after a week’s trip and THREE Avis cars!! 1st car from Atlanta Airport had a defunct cigarette lighter socket so couldn’t charge phone. Quickly and immediately changed at Memphis Airport. This car then suffered a large nail in the side of the tyre. Next car delivered on a trailer at 8.00pm at night to our hotel. Three cars in a week! Is this a record? As usual Avis service absolutely superb!! Why would anyone rent a car in the USA with anyone else? just booked next car for trip in May. Well done Avis. You DID try harder!

]]> By: Richar Johnston http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3114 Richar Johnston Fri, 04 Apr 2008 17:42:30 +0000 http://wetryharder.co.uk/?p=375#comment-3114 I am a regular although not frequent renter. I think it would be a good idea if you had some kind of a loyalty scheme whereby one enters a code or unique name to get priority service and avoid the rigmarole of having to go through full names, driver licence details, credit card details etc every time. I am a regular although not frequent renter. I think it would be a good idea if you had some kind of a loyalty scheme whereby one enters a code or unique name to get priority service and avoid the rigmarole of having to go through full names, driver licence details, credit card details etc every time.

]]> By: Rob White- Marketing, Avis UK http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3113 Rob White- Marketing, Avis UK Tue, 18 Mar 2008 16:35:25 +0000 http://wetryharder.co.uk/?p=375#comment-3113 Thank you for all the kind words Robert. You've made a fantastic contribution to the blog with all your questions, thoughts and honest feedback! Thank you for all the kind words Robert. You’ve made a fantastic contribution to the blog with all your questions, thoughts and honest feedback!

]]> By: Robert http://www.avis.co.uk/blog/the-we-try-harder-blog-is-a-year-old/#comment-3112 Robert Mon, 17 Mar 2008 02:33:48 +0000 http://wetryharder.co.uk/?p=375#comment-3112 Rob, Greetings from NYC! I have been away for a conference for the past few days, and not really had a chance to see this thread. First I want to thank you for mentioning me, that's very kind. It's late and I am exhausted after yet another long day, but just wanted to say how much I enjoy the blog, and happy to feel a part of it. I think you guys are doing a fantastic job, and there are some car hire firms out there that could learn a thing or two from you. In fact some of the Avis branches overseas could learn a thing or two from this blog as well, and I hope they are watching! My you go from strength to strength, and I look forward to reading and posting more on here. Kindest regards, Robert Rob,
Greetings from NYC!
I have been away for a conference for the past few days, and not really had a chance to see this thread.
First I want to thank you for mentioning me, that’s very kind.
It’s late and I am exhausted after yet another long day, but just wanted to say how much I enjoy the blog, and happy to feel a part of it.
I think you guys are doing a fantastic job, and there are some car hire firms out there that could learn a thing or two from you.
In fact some of the Avis branches overseas could learn a thing or two from this blog as well, and I hope they are watching!
My you go from strength to strength, and I look forward to reading and posting more on here.

Kindest regards,
Robert

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