Contact Avis

Before you go

Reservations 7am - 10pm, seven days a week: 0808 284 0014 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)

Calls from abroad: +441753 849 004 (international rates may vary)
Email reservation (pre-rental enquiries only): UK.Reservations@bcn.avis-europe.com
Amend or cancel bookings: 0808 284 0169
Calls from abroad: +441753 849062 (international rates may vary)


Avis Preferred: 0808 284 0163
Calls from abroad: +441753 849006 (international rates may vary)
Email Avis Preferred: Avis Preferred members only:
avispreferred-reservations@avis.co.uk
Avis Preferred Updates

If you would like to update your Avis Preferred profile, please email :
database.northern@bsc.avis-europe.com
Avis Prestige: 0207 591 0444


Business rentals: 0808 284 5000
(Corporates and small and medium businesses)

0808 284 7000
(Travel management companies)

Request a call back
Email business rentals: avisbusiness@avis.co.uk
(Corporates and small and medium businesses)

accountservices@avis.co.uk
(Travel management companies)
Avis Flex (long-term rentals): 0808 284 0082 (Personal)
Calls from abroad: +441753 849011

0808 284 7733 (Business)

During your journey

Queries during the rental period should be referred to the hire station where you picked up your vehicle.

24-hour breakdown assistance: 0800 200 888

Calls from abroad or mobile phones:
+44 121 275 3452

After your journey

Customer Services 7am - 5pm, Monday to Friday: 0808 284 6666 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)

Calls from abroad: +44203 368 6982
(international rates may vary)
Email customer services (post-rental queries only): customer.service@avis.co.uk
Request rental invoice: Retrieve a copy of your rental invoice online.

Business rentals 7am - 5pm, Monday to Friday: 0844 544 6622
(Corporates, small and medium businesses, and travel management companies)
Email business rentals: corporate@avis.co.uk
(General queries)

claims@avis.co.uk
(Claims queries)
Personal Accident Insurance (PAI) Claims: 0345 602 9429

Other enquiries

Careers: career-feedback@avis.co.uk


Consumer press enquiries: avispressoffice@webershandwick.com

Get in touch by post

Avis Budget House Park Road Bracknell Berkshire RG12 2EW United Kingdom

Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.