Contact Avis

Before you go

Reservations 7am - 10pm, seven days a week: 0808 284 0014 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)

Calls from abroad: +441753 849 004 (international rates may vary)
Email reservation (pre-rental enquiries only): UK.Reservations@bcn.avis-europe.com
Amend or cancel bookings: 0808 284 0169
Calls from abroad: +441753 849062 (international rates may vary)


Avis Preferred: 0808 284 0163
Calls from abroad: +441753 849006 (international rates may vary)
Email Avis Preferred: Avis Preferred members only:
avispreferred-reservations@avis.co.uk
Avis Preferred Updates

If you would like to update your Avis Preferred profile, please email :
database.northern@bsc.avis-europe.com
Avis Prestige: 0207 591 0444


Business rentals: 0808 284 5000
(Corporates and small and medium businesses)

0808 284 7000
(Travel management companies)

Request a call back
Email business rentals: avisbusiness@avis.co.uk
(Corporates and small and medium businesses)

accountservices@avis.co.uk
(Travel management companies)
Avis Flex (long-term rentals): 0808 284 0082 (Personal)
Calls from abroad: +441753 849011

0808 284 7733 (Business)

Queries during the rental period should be referred to the hire station where you picked up your vehicle.

24-hour breakdown assistance: 0800 200 888

Calls from abroad or mobile phones:
+44 121 275 3452

Customer Services 7.30am - 5.30pm, Monday to Friday: 0808 284 6666 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)

Calls from abroad: +44203 368 6982
(international rates may vary)
Email customer services (post-rental queries only): customer.service@avis.co.uk
Request rental invoice: Retrieve a copy of your rental invoice online.

Business rentals 7am - 5pm, Monday to Friday: 0844 544 6622
(Corporates, small and medium businesses, and travel management companies)
Email business rentals: corporate@avis.co.uk
(General queries)

claims@avis.co.uk
(Claims queries)
Personal Accident Insurance (PAI) Claims: 0345 602 9429