How can we help?

Get in touch by phone or web form, or check our FAQs

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Search all our FAQs to find your answer.

Our self-service options

Use our quick-fill web form for any enquiries relating to your Avis rental, before or after your journey

Call us

Reservation

Monday to Friday, 7am - 5pm
To make, amend or cancel a booking, or get in touch during your rental.
0808 284 0014 UK callers (Free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
+44 175 384 9004 Calls from abroad (International rates may vary)
Reservation Avis Preferred customers

Monday to Friday, 7am - 5pm
To make, amend or cancel a booking, or get in touch during your rental.
0808 284 0163 UK callers (Free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
+44 175 384 9006 Calls from abroad (international rates may vary)
Customer Services

Monday to Friday, 7am - 5pm
For post-rental queries.
0808 284 6666 UK callers (Free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
+44 175 384 9006 Calls from abroad (international rates may vary)
Avis Preferred hotline

Monday to Friday, 8am - 4pm
0808 284 6666 UK callers (Free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
+44 175 384 9006 Calls from abroad (international rates may vary)
Breakdown Assistance

Lines open 24/7
0800 200 888 UK callers (Free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
+44 121 275 3452 Calls from abroad (international rates may vary)

Contact us by post

Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK

Dispute resolution

We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.