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Would you like to talk to our customer service team? We can help answer queries regarding your booking.

Open Monday to Friday from 07:00 - 22:00*

* Charges may apply

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To save you a call, we've provided the answers to your most pressing concerns with our Frequently Asked Questions.

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If you need to send us a document or have a specific query, complete our contact form and we'll be in touch

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Dial Avis direct

Whether you want to update your booking or get in touch after your journey, we're here to help.

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Retrieve your Rental Invoice

If it’s more than 24 hours since you completed your rental you can request a copy of your invoice. 

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Sorry, no cars from your chosen group are available for the location. Would you like to stick with this location?

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Are you sure you’d like to undo all the changes you’ve made to your reservation and return to your original booking?

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pdf-icon Booking Conditions
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pdf-icon Location Specific Conditions

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? Booking Conditions are the terms under which you make your booking and include information about cancellation, no-shows and what to bring with you when you collect your vehicle. Location Specific Conditions relate to the country or station in which you are renting a vehicle and include details like age requirements. General Conditions of Rental are the terms under which you rent the vehicle, including your responsibilities to us and our responsibilities to you.