The smart way to travel
Collecting the keys to your rental vehicle just got easier thanks to our new, state-of-the-art self-service kiosks.
Exclusive to Avis Preferred members, these kiosks have been designed to revolutionise the pick-up process. Bypass the counter queue entirely and enjoy a completely automated experience.
Simply scan a QR code and enter your date of birth to open the kiosk door, retrieve your keys from inside, and get on your way... in less than 30 seconds.
Verify your identity
To access Avis self-service kiosks, go to the Avis app at any time and complete the self-verification process (you'll need your driving licence).
Book on site or app
Make sure you're logged in to Avis Preferred (or sign up for free*). You'll get 10% off year-round for UK, Europe & South Africa travel.
Receive QR code
Before your journey, a QR code will be delivered via the Avis app.
Self-serve at Avis kiosk
Scan the QR code at the kiosk, enter your DOB and retrieve vehicle keys... in less than 30 seconds.
*The first time you travel as an Avis Preferred member, we'll need to see you at the counter.
Avis self-service kiosks
At a growing number of Avis stations across Europe (listed below), you have the opportunity to get to your rental car even faster and more easily.
It all starts by signing up to our free loyalty programme, Avis Preferred. Members can then use the Avis app to complete their biometric verification. This means we don't need to do any paperwork at the counter.
Shortly before you arrive at an Avis station, you'll receive a QR code. Scan it at the self-service kiosk, enter your date of birth, and collect the keys for your vehicle. You will be on your way in seconds.
The Avis self-service journey in action
Our growing list of self-service kiosk locations
Country | Car rental station |
Austria | Vienna Airport |
Belgium | Brussels Airport Zaventem |
Belgium | Brussels South/Midi Railway Station |
Belgium | Brussels South Charleroi Airport |
Denmark | Billund Airport |
Denmark | Copenhagen Airport |
Denmark | Copenhagen City Centre |
France | Bordeaux Airport |
France | Bordeaux-Saint-Jean Railway Station (keys may already be placed in vehicle)* |
France | Gare de Cannes |
France | Gare de Grenoble |
France | Gare de Lyon Part-Dieu (keys may already be placed in vehicle)* |
France | Gare de Lyon-Perrache |
France | Lyon-Saint Exupéry Airport (keys may already be placed in vehicle)* |
France | Mâcon-Loché TGV train station |
France | Marseille Provence Airport (keys may already be placed in vehicle)* |
France | Marseille-Saint-Charles Railway Station |
France | Nantes Airport |
France | Nice Côte d'Azur Airport (keys may already be placed in vehicle)* |
France | Paris Charles de Gaulle Airport |
France | Paris Gare de Lyon (keys may already be placed in vehicle)* |
France | Paris Orly Airport (keys may already be placed in vehicle)* |
France | Toulon Railway Station |
France | Toulon Hyeres Airport |
France | Toulouse–Blagnac Airport (keys may already be placed in vehicle)* |
Germany | Berlin Budapester |
Germany | Duesseldorf Airport |
Germany | Frankfurt Airport |
Germany | Hamburg Airport |
Germany | Hannover Airport |
Germany | Munich Airport |
Italy | Bari Airport |
Italy | Bergamo Airport |
Italy | Bologna Airport |
Italy | Bologna Centrale Railway Station |
Italy | Brindisi Airport |
Italy | Catania Airport |
Italy | Florence Airport |
Italy | Genoa Airport |
Italy | Milan Linate Airport |
Italy | Milan Malpensa Airport (T1 & 2) |
Italy | Palermo Airport |
Italy | Pisa Airport |
Italy | Rome Fiumicino Airport (keys may already be placed in vehicle)* |
Italy | Rome Termini Railway Station |
Italy | Turin Airport |
Italy | Venice Airport |
Luxembourg | Luxembourg Airport |
Norway | Aker Brygge, Oslo |
Norway | Oslo Airport |
Portugal | Faro Airport |
Portugal | Lisbon Airport |
Portugal | Porto Airport |
Spain | Alicante Airport |
Spain | Barcelona Airport |
Spain | Barcelona-Sants Railway Station |
Spain | Bilbao Airport |
Spain | Madrid Airport |
Spain | Madrid Atocha Railway Station |
Spain | Malaga Airport |
Spain | Palma Airport |
Spain | Santiago Airport |
Spain | Seville Railway Station |
Sweden | Stockholm Arlanda Airport |
Sweden | Gothenburg Landvetter Airport |
Switzerland | Zurich Airport |
United Kingdom | Birmingham Airport |
United Kingdom | Bristol Airport |
United Kingdom | Cardiff City Centre |
United Kingdom | East Midlands Airport |
United Kingdom | Exeter Airport |
United Kingdom | Inverness Airport |
United Kingdom | Leeds Bradford Airport |
United Kingdom | Liverpool Airport |
United Kingdom | London City Airport |
United Kingdom | London Heathrow Airport (keys may already be placed in vehicle)* |
United Kingdom | Luton Airport |
United Kingdom | Norwich Airport |
* At these rental locations, please check your name and car-bay number on the screens, rather than interacting with a self-service kiosk.
The small print
- Driving licence/self ID verification is carried out by our partner Onfido.
- The identity check is carried out in the Avis app and is only available to Avis Preferred members.
- This verification is only possible for the main driver. If you would like to add additional drivers, they must show their driving licence at the counter.
- The verification is valid for a year*
* 6 months in Germany, Austria, Switzerland and Poland