Bypass the counter and collect your hire vehicle in seconds

EXCLUSIVE TO AVIS PREFERRED: members of our free-to-join loyalty programme can now collect their keys from our state-of-the-art self-service kiosks, and get away in seconds.

The smart way to travel

Collecting the keys to your rental vehicle just got easier thanks to our new, state-of-the-art self-service kiosks.

Exclusive to Avis Preferred members, these kiosks have been designed to revolutionise the pick-up process. Bypass the counter queue entirely and enjoy a completely automated experience.

Simply scan a QR code and enter your date of birth to open the kiosk door, retrieve your keys from inside, and get on your way... in less than 30 seconds.

A self-service kiosk at an Avis car rental location
QR code on the Avis app beside the self-service kiosk

Avis self-service kiosks

At a growing number of Avis stations across Europe (listed below), you have the opportunity to get to your rental car even faster and more easily.

It all starts by signing up to our free loyalty programme, Avis Preferred. Members can then use the Avis app to complete their biometric verification. This means we don't need to do any paperwork at the counter.

Shortly before you arrive at an Avis station, you'll receive a QR code. Scan it at the self-service kiosk, enter your date of birth, and collect the keys for your vehicle. You will be on your way in seconds.

The Avis self-service journey in action

Our growing list of self-service kiosk locations

Country Car rental station
Austria Vienna Airport
Belgium Brussels Airport Zaventem
Belgium Brussels South/Midi Railway Station
Belgium Brussels South Charleroi Airport
Denmark Billund Airport
Denmark Copenhagen Airport
Denmark Copenhagen City Centre
France Bordeaux Airport
France Bordeaux-Saint-Jean Railway Station (keys may already be placed in vehicle)*
France Gare de Cannes
France Gare de Grenoble
France Gare de Lyon Part-Dieu (keys may already be placed in vehicle)*
France Gare de Lyon-Perrache
France Lyon-Saint Exupéry Airport (keys may already be placed in vehicle)*
France Mâcon-Loché TGV train station
France Marseille Provence Airport (keys may already be placed in vehicle)*
France Marseille-Saint-Charles Railway Station
France Nantes Airport
France Nice Côte d'Azur Airport (keys may already be placed in vehicle)*
France Paris Charles de Gaulle Airport
France Paris Gare de Lyon (keys may already be placed in vehicle)*
France Paris Orly Airport (keys may already be placed in vehicle)*
France Toulon Railway Station
France Toulon Hyeres Airport
France Toulouse–Blagnac Airport (keys may already be placed in vehicle)*
Germany Berlin Budapester
Germany Duesseldorf Airport
Germany Frankfurt Airport
Germany Munich Airport
Italy Bari Airport
Italy Bergamo Airport
Italy Bologna Airport
Italy Brindisi Airport
Italy Catania Airport
Italy Florence Airport
Italy Milano Malpensa Airport (keys may already be placed in vehicle)*
Italy Palermo Airport
Italy Pisa Airport
Italy Rome Fiumicino Airport (keys may already be placed in vehicle)*
Italy Rome Termini Railway Station
Italy Venice Airport
Luxembourg Luxembourg Airport
Norway Aker Brygge, Oslo
Norway Oslo Airport
Portugal Faro Airport
Portugal Lisbon Airport
Portugal Porto Airport
Spain Alicante Airport
Spain Barcelona Airport
Spain Barcelona-Sants Railway Station
Spain Bilbao Airport
Spain Madrid Airport
Spain Madrid Atocha Railway Station
Spain Malaga Airport
Spain Palma Airport
Spain Santiago Airport
Spain Seville Railway Station
Sweden Stockholm Arlanda Airport
Sweden Gothenburg Landvetter Airport
Switzerland Zurich Airport
United Kingdom Birmingham Airport
United Kingdom Bristol Airport
United Kingdom Cardiff City Centre
United Kingdom East Midlands Airport
United Kingdom Exeter Airport
United Kingdom Leeds Bradford Airport
United Kingdom Liverpool Airport
United Kingdom London Heathrow Airport (keys may already be placed in vehicle)*
United Kingdom Luton Airport
United Kingdom Norwich Airport

* At these rental locations, please check your name and car-bay number on the screens, rather than interacting with a self-service kiosk.

The small print

  • Driving licence/self ID verification is carried out by our partner Onfido.
  • The identity check is carried out in the Avis app and is only available to Avis Preferred members.
  • This verification is only possible for the main driver. If you would like to add additional drivers, they must show their driving licence at the counter.
  • The verification is valid for a year*

* 6 months in Germany, Austria, Switzerland and Poland

The self-service QR code on the Avis car hire app