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Useful information and frequently asked questions

To make sure your rental journey runs as smoothly as possible, we've created a hub of links to our most useful in-rent information. Access your car handbook, read up on local road rules, find out what to do if you breakdown, and much more.

Please note, this information is relevant for both Avis and Budget car rentals.

Homepage Homepage
Vehicle handbooks Vehicle handbooks
Breakdown assistance Breakdown assistance
if you breakdown What to do if you breakdown
UK road rules UK road rules
Congestion charge & ULEZ Congestion charge & ULEZ
Contact customer services Contact customer services
Avis Preferred Avis Preferred
Rental extentions Rental extentions
Dartford Crossing Dartford Crossing
Retrieve your rental invoice Retrieve your rental invoice
FAQs FAQs