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Welcome to fee-free flexible bookings. Full cash refunds. No vouchers.
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Welcome to Avis
Welcome to car hire on your terms
At this time when the news is still dominated by Coronavirus, we wanted to let you know that we are vigilantly implementing enhanced protocols to help ensure your safety, as well as the flexibility of your rental bookings.
To help protect you and our employees we introduced the Avis Safety Pledge. This includes new rigorous cleaning standards of every vehicle between every rental. Extra attention is paid to the places people frequently touch, such as steering wheels and door handles.
Register for QuickPass and save yourself time at the counter when you pick up your rental. It's super quick and easy to register. You can do this anytime you choose, right up until your rental collection time.
We've finessed our Avis Inclusive rental cover package, meaning no surprises when you're on the road.
And we've ripped up our legacy cancellation policies, meaning full cash refunds on all bookings that you have to cancel – no matter what the reason.
You can find our FAQs on Coronavirus and car rental rules here.
Are all your rental stations still open?
Recent government measures may have led to us closing some of our rental stations. In the unlikely event a rental station closes during your booking, you will be contacted by the team to make suitable arrangements.
An update on our UK rental stations
Can I cancel a new or existing booking for free?
Yes. Should you need to cancel a booking, your refund will be processed in full immediately and should reach your account within 5 working days.
Our flexible cancellation policy breaks down like this:
- Free cancellation/full refunds on Pay Online (prepay) bookings up to 48 hours before the day your rental was due to begin
- You can cancel Pay on Collection (pay later) bookings up to the time your rental was due to begin
- If you have to cancel less than 48 hours before the day your rental was due to start, you'll receive a full refund minus the lower of i) 2 days of your booking, or ii) a fixed fee depending on the country you booked in (£60, €65, CHF76).
- No refund is provided in the case of no-shows and a fee may apply.
Rent with Avis for car hire on your terms. Here's what to expect:
- Fully flexible car hire
Amend or cancel your booking for free should your plans change, and get a full refund.
- Price Promise
You'll always get our best prices when booking on this site, or we’ll refund the difference.
- Fully flexible car hire
- Peace of mind vehicle cover
Our Comprehensive Zero-Excess cover product means no need to pay or claim.
- Our safety pledge is our commitment to keeping you safe
We’ve partnered with Reckitt Benckiser, Columbia University and Hip Hop Public Health to ensure we take every step we can to maintain your safety.
- Peace of mind vehicle cover
- Avis Inclusive
Enjoy worry-free rental with our inclusive rental package. For one upfront price, get free Roadside Assistance Plus and zero-excess cover at a 25% discounted rate.
- Avis QuickPass
Save yourself time at the counter. Get on your journey faster by registering your details in advance, with our super easy, free QuickPass.
- Avis Inclusive
- Enjoy life in the fast lane
Join our FREE loyalty programme Avis Preferred, where benefits include priority service, money-off vouchers, free weekends and more.
- VIP treatment
Get priority counter service with Avis Preferred. And with the Avis app, at our larger locations you can go straight to your car where they keys will be waiting.
- Enjoy life in the fast lane