BOOK DIRECT TO GET OUR BEST PRICES
Our price-match promise
You'll always get our best prices when booking on avis.co.uk; if you find an equivalent Avis car or van cheaper on another UK website we will refund the difference.* We can do this if you made your booking while logged in to an Avis Preferred account.Joining Avis Preferred is simple and swift: follow this link to sign up for free (you'll need your driving licence and credit card to hand.) We'll pre-prepare your paperwork to accelerate the time you spend at the counter ... in some locations you can just walk straight to your vehicle with the keys waiting inside.
*Terms & Conditions apply.
Leave nothing to chance – book direct
When booking with us direct, you can choose from a wider variety of optional extras, payable at reservation and we'll ensure they are ready and available for you when you pick up.When booking directly, don't forget to join Avis Preferred to benefit from pre-prepared paperwork, allowing you to get on the road that much quicker.
How do I get my refund?
- Make sure you have made your reservation on Avis.co.uk and signed up to Avis Preferred.
- Claims must then be sent to pricepromise@avis.co.uk within 72 hours after the booking with Avis has been made.
- The claimant and reservation holder must be identical. Applications for claims must be made by sending us an email to the above address with the following details: full name, address, telephone number, email address, Avis booking number, URL and screenshot of the cheaper offer, travel dates (date and time of airport collection and return), requested vehicle category as well as the rental pick-up and return station.
- Incomplete or late applications are not covered by the Avis price promise offer. Offers which cannot be proven online within the review period are also excluded.
- All applications are checked by Avis within 10 working days. If the price promise requirements are met, Avis will refund the amount by which the comparison offer is lower than the rental price paid by you within 7 working days after termination of your rental, and to the credit card originally used.
- A refund of the difference is not possible if you have cancelled your booking with Avis.
- We reserve the right to amend or terminate this offer.
The small print
- Offer is only applicable for rentals from Avis locations made for vehicle pick up in the UK (mainland stations only), Germany, Denmark, Norway and Sweden.
- Customers must sign up or already be a member of Avis Preferred in order to claim this offer. First time customers of Avis Preferred will need to join Avis Preferred at least 72 hours prior to collecting their reserved vehicle from their selected Avis rental station.
- Only valid for pre-paid car rentals booked directly through www.avis.co.uk and not for bookings made (i) on affiliate websites linked directly to the Avis website; (ii) by telephone via the reservation centre; (iii) directly at a rental station; or (iv) on Avis websites in other countries.
- Customers will be required to provide Avis with evidence of the price comparison through a screenshot showing the comparable Avis price which must be sent to a dedicated email address at Avis (pricepromise@avis.co.uk) within 72 hours of the booking being made on www.avis.co.uk
- The offer must be an identical offer with regard to the Avis rental station, vehicle group, dates, time and duration of the rental, terms of payment, but excludes any ‘free of charge’ or inclusive services offered on third party websites such as accessories. The comparison offer must also be bookable separately and may not be part of a package.
- The comparison offer must be available online, on a UK website, immediately and in the same currency as the rental booked on www.avis.co.uk.
- Excludes comparative offers, which are granted on the basis of a discount or AWD, commercial customer contracts or other special agreements for closed user groups.
- Comparison offer must not be the subject of any reduction by the use of vouchers, bonus points or other discounts.